Bilingual UM Subrogation Specialist

Join to apply for the Bilingual UM Subrogation Specialist role at Brown & Joseph AR Management | an ARMStrong IS Company ARMStrong Insurance Services is the leading and most trusted name in debt recovery and financial solutions. As the parent company, ARMStrong owns and operates Brown & Joseph, Paragon, and SubroIQ—each providing specialized expertise in debt management and financial services. SubroIQ is seeking a Collection Subrogation Specialist to collect outstanding balances, provide documentation, coordinate disputed invoice resolution, and, when necessary, escalate high‑risk customer accounts. Job Responsibilities Communicate with businesses via telephone and written correspondence. Complete activities such as phone calls, internet searches, third‑party report reviews, etc., to obtain reliable contact information. Maintain minimum account work standards as assigned by Management. Negotiate claims’ resolution with insurance carriers, attorneys, and responsible parties. Establish agreements for lien releases. Acquire background information when necessary. Establish monthly payment contracts. Prepare investigative correspondence. Job Requirements 1 year of third‑party collections and/or subrogation experience required. Exercise independent judgment. Negotiate settlements. Basic proficiency with Microsoft Office, data entry, and strong computer skills (Excel preferred). Critical thinker. Strong attention to detail and goal‑oriented. Ability to deescalate adverse situations. Strong interpersonal, communication, and organizational skills. Dependability. Customer service experience is required. Compensation and Benefits $17–19 (DOE) per hour plus commission. Benefits package with health, dental, vision, life, and disability coverage options. 401(k) retirement plan with company matching. Generous paid time off policy—18 days per year. Paid holidays upon hire—7 standard holidays and 2 floating holidays of your choice. Seniority Level Entry level Employment Type Full‑time Job Function Sales, General Business, and Education Wireless Services, Telecommunications, and Communications Equipment Manufacturing #J-18808-Ljbffr Brown & Joseph AR Management | an ARMStrong IS Company