Retail Sales Representative

Retail Sales Representative

As a retail sales representative you enjoy assisting clients with their project needs. You provide insightful and valuable design suggestions and application recommendations, creating an effortless and enjoyable shopping experience for the client. You are ambitious and eager to close a sale and go the extra mile to make sure a client's order is handled with care from beginning to end. You are dedicated to nurturing existing relationships with industry professionals and seek to gain new connections that allow you to increase your sales achievements. You are patient, helpful, and friendly to clients.

Job Overview

Retail sales representatives are responsible for working with both retail clients and industry professionals to promote the Bedrosians product line and gain business. You must uphold our high standards of customer service and demonstrate professionalism at all times. You are responsible for educating clients on our products and providing appropriate suggestions and solutions. You are responsible for communicating all company and manufacturer recommendations and warnings for product application and installation. You are responsible for communicating with your clients during every aspect of the sale to ensure their satisfaction.

Duties

Greet and assist clients with selections and follow-through on their orders

Promote the Bedrosians product line

Gain knowledge of all current and new product lines

Develop relationships with industry professionals to increase business

Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures

Maintain a neat and organized workspace

Assist with conducting inventory counts

Maintain showroom and sample department organization and presentation

Prepare and deliver bank deposits if required

Review on order report daily

Meet monthly sales quotas

Multitask and prioritize work through effective time management

Work cooperatively in team environment

Participate in weekly branch meetings

Write thank-you notes to clients

Upsell clients when possible

Focus on increasing sales to meet branch sales plan

Work within the framework of the company's defined policies, procedures, goals and directives.

Any other duties required of the position

Please note: in some of our smaller locations, there may be a crossover of duties among Warehouse Associate, Customer Service, and/or retail Sales Representative positions. These crossover duties may include but are not limited to:

Gain knowledge of all current and new product lines

Enter orders, follow-up on back-orders, invoice orders, and follow proper pick-up procedures

Follow proper pulling, packing, strapping, staging, unloading, shipping and receiving protocol

Comply with all safety policies and protocols

Minimum Qualifications

College Degree or equivalent Design Degree preferred

1-2 years of retail sales or customer service experience

Friendly and outgoing personality

Positive attitude

Excellent Computer skills

Excellent and professional phone skills

Excellent verbal and written English communication skills

Self-motivated and proactive-willing to take the extra step!

Excellent understanding of design and color

Possess a flexible work schedule

Ability to lift up to 50 lbs.

Prior experience in the tile and stone industry is a plus

Design experience is a plus

Bi-lingual in Spanish is a plus

Company Overview

In 1948, Bedrosians began providing tile and setting materials to contractors and builders in Central California. Today we have nearly 40 branches located throughout California, Arizona, Colorado, Nevada, Utah, Washington, Oregon, Idaho, North Carolina, and Florida with a national and international customer base. Our growth has made Bedrosians one of the largest independent porcelain tile and stone importers and distributors in the United States.

Values

We value our associates, customers, and vendors. As a result, we will acknowledge exemplary performance, provide developmental and opportunities for growth and foster lasting relationships.