RN - Referral Coordination Team

RN - Referral Coordination Team

The RN - Referral Coordination Team position is located in Community Care at the WRJ location. This position is full-time at 40 hours per week. Included but are not limited to:

• Referral Coordination Team (RCT) Registered Nurse (RN) is responsible for executing a streamlined approach to receiving, triaging, and directing timely, coordinated care. The nurse brings principles and theory with limited application of critical thinking skills.
• The RCT RN possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines.
• The RCT RN uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community.
• The RCT RN serves as a liaison to both internal and community providers and is responsible for managing the care of the Veteran throughout the consult process.
• The RCT RN supports the medical center's mission to improve timely access to care, empower Veterans to make more informed care decisions and ensure eligible Veterans who want to receive care in the community are referred and scheduled into the community.
• The RCT RN will triage incoming referrals, discuss available care options, provide scheduling guidance, and be a resource within the service.
• The RCT RN will guide Veterans through their full range of care options including internal/direct care in VA and care in the community.
• The RCT RN will serve as the liaison between ordering or referring VA providers and specialty care services by clinically triaging consults or referrals to confirm the appropriate care is requested.
• The RCT RN will utilize delegation of authority, if applicable, to function at their highest level of role performance and align high-quality care with key performance indicators to ensure business practice standards meet patient care needs.
• The RCT RN will receive and process "Request for Services" from community providers to fulfill new or ongoing clinical needs.
• The RCT RN fosters a safe and supportive environment conducive to the professional development of health care professionals.

Work Schedule: Monday - Friday 7:00am - 4:00pm

Compressed/Flexible: Not authorized

Telework: May be available on an Ad-Hoc basis at supervisor's discretion

Virtual: This is not a virtual position.

Relocation/Recruitment Incentives: Not authorized

Permanent Change of Station (PCS): Not authorized

PCS Appraised Value Offer (AVO): Not authorized

• This position is in the Excepted Service
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is covered by a special rate.

Pay: Competitive salary, regular salary increases, potential for performance awards

Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Licensure: 1 full and unrestricted license from any US State or territory VA offers a comprehensive total rewards package: VA Nurse Total Rewards