medical assistant

Medical Assistant Location US-PA-Pittsburgh Job ID 353158 Pos. Category Medical Center - Medical Assistant Pos. Type Full Time Recruiter : Full Name: First Last Dana Boyd Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities 1. Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing 2. Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing 3. Perform rapid screening tests (influenza, strep, mono, glucose, etc.) 4. Assist providers during examination and treatment 5. Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed 6. Prepare and assist clinician with procedure set up and injury care 7. Apply bandages, dressings and splints as ordered by the treating clinician 8. Dispense medications and DME as ordered by the treating clinician in accordance with state regulations 9. Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center 10. Maintain supplies, clean rooms and equipment, and stock exam rooms 11. Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures 12. Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected 13. In partnership with center leadership, assist with patient flow and volume 14. Keep patients informed of expected wait times during all aspects of the center visit 15. Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping 16. Ensure accuracy in documentation 17. Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed 18. Follow HIPAA guidelines and safety rules 19. Attend center staff meetings or huddles as required 20. Assist in maintaining a neat, clean, and orderly appearance throughout the facility 21. Complete any applicable training including but not limited to clinical competency training that occurs monthly This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: Vocational/Technical/Business School 1. Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in t e state of employment in accordance with state requirements and applicable regulations) Job-Related Experience 1. Customarily has at least six months or more of medical assistant experience 2. Knowledge of medical procedures and medical terminology 3. Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies 1. Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility 2. Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions 3. Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism 4. The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies 5. Able to communicate both verbally and in writing in a clear, and professional manner 6. Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues 7. Must participate in initial and ongoing training as required 8. Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection 9. Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Additional Data 1. 401(k) Retirement Plan with Employer Match 2. Medical, Vision, Prescription, Telehealth, & Dental Plans 3. Life & Disability Insurance 4. Paid Time Off & Extended Illness Days Offered 5. Colleague Referral Bonus Program 6. Tuition Reimbursement 7. Commuter Benefits 8. Dependent Care Spending Account 9. Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request ... For full info follow application link. EOE, including disability/veteransWe consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or vetera