Expert Program Manager

Requisition ID# 172935

Job Category: Project / Program Management

Job Level: Individual Contributor

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

Department Overview

PG&E's Executive Protection Organization is part of the PG&E Security Organization and is committed to addressing the ever-changing landscape of cyber and physical security threats. We live by our motto - led by security, owned by all. We seek to continually improve our services through strategic deployment of our resources, standardizing security practices and policies, and reinforcing and promoting security awareness across the enterprise.

Within this organization, the Corporate Security function develops and manages enterprise security programs that support risk-informed decision-making, operational resilience, and executive safety. This includes overseeing governance structures, enhancing program maturity, and driving alignment across multiple security disciplines, including Executive Protection. Executive Protection is responsible for ensuring the safety and security of high-profile individuals within the organization, including executives, Board members, and other key personnel. Through a combination of intelligence-driven risk assessments, threat monitoring, and strategic security measures, the team ensures a proactive and adaptive approach to executive safety. Focused on discretion and rapid response, the Executive Protection Department plays a critical role in safeguarding the organization's leadership and maintaining business continuity. The External Threat Intelligence (ETI) team provides the forward-looking intelligence capability that underpins both executive protection and broader corporate security programs. ETI is responsible for identifying, analyzing, and translating external threat activity into actionable insights. The team supports risk-informed decision-making through continuous monitoring, intelligence production, and strategic assessments, enabling proactive threat detection, early warning, and data-driven prioritization across the enterprise. ETI works in close partnership with Executive Protection to inform protective intelligence, travel risk assessments, executive risk posture, and response planning.

Position Summary

The Corporate Security Program Manager serves as the enterprise lead for the design, governance, and continuous evolution of corporate security programs, including the Executive Protection (EP) program and the External Threat Intelligence (ETI) program. This role operates at a strategic level, shaping long-term program direction, defining standards, and driving alignment across Corporate Security and key business partners.

This position is accountable for establishing program frameworks that enable scalable, intelligence-driven and data-informed security operations. The role ensures that intelligence outputs from ETI are effectively integrated into executive protection strategy, corporate security decision-making, and enterprise risk prioritization.

The role focuses on building the systems, processes, and governance structures that ensure consistent, effective program delivery across the enterprise, including the integration of threat intelligence, protective intelligence, and operational security functions.

The Program Manager partners closely with senior leadership to translate business priorities and evolving risk landscapes into actionable program strategies. This includes leveraging ETI insights and EP operational feedback to shape program direction, inform investment decisions, and continuously refine risk-based approaches to executive safety and corporate security.

Key areas of ownership include program strategy and maturity, governance and policy development, performance management and analytics, financial and resource planning, and the development of tools and systems that enhance operational efficiency, intelligence visibility, and decision-making.

This position is hybrid, working remotely and at the Oakland General Office based on business needs.

Job Responsibilities

• Define and drive the long-term strategy and maturation of corporate security programs, including Executive Protection and External Threat Intelligence.
• Serve as the program authority for governance, ensuring alignment with enterprise risk priorities, regulatory requirements, and industry standards, including intelligence-led security practices.
• Advise leadership on program direction, investment decisions, and risk-informed tradeoffs, incorporating insights from threat intelligence and executive risk posture.
• Identify and prioritize strategic initiatives that enhance program scalability, effectiveness, and resilience, including the integration of intelligence and protective functions.
• Establish and institutionalize governance frameworks, operating models, and program standards across Corporate Security, including EP and ETI coordination.
• Lead the development and lifecycle management of policies, procedures, and program documentation, including those related to protective intelligence and external threat monitoring.
• Define maturity models and drive structured program evolution through formal assessments and roadmaps across both operational (EP) and analytical (ETI) functions.
• Ensure consistency and standardization across security programs while enabling agility in response to dynamic, intelligence-driven threats.
• Define KPIs, metrics, and success criteria for Executive Protection, External Threat Intelligence, and broader corporate security programs.
• Build and oversee dashboards, reporting frameworks, and executive-level briefings that integrate threat intelligence outputs, executive risk insights, and program performance.
• Lead recurring operating reviews with leadership, synthesizing performance, intelligence trends, emerging threats, and improvement actions.
• Translate complex intelligence data and operational trends into clear, actionable insights for senior stakeholders.
• Own program-level financial planning, including budgeting, forecasting, and resource prioritization across EP and ETI programs.
• Provide strategic guidance on allocation of personnel, technology, and vendor resources, including intelligence platforms and protective capabilities.
• Evaluate and recommend investments in capabilities, tools, and services that enhance intelligence collection, analysis, and executive protection readiness.
• Drive the design and implementation of systems, tools, and data architectures that enable program visibility, intelligence integration, and operational efficiency.
• Champion automation, process standardization, and workflow optimization across security programs, including intelligence collection and dissemination processes.
• Ensure integration of data sources (e.g., threat feeds, internal reporting, operational inputs) to support analytics, reporting, and decision-making.
• Lead or influence cross-functional initiatives to modernize corporate security program infrastructure, including intelligence and protective systems.
• Establish the strategic vision, standards, and governance framework for the Executive Protection program, supported by intelligence-driven insights.
• Partner with Executive Protection leadership to ensure alignment between program design, intelligence inputs, and operational delivery.
• Provide oversight and strategic alignment for the External Threat Intelligence program, ensuring intelligence outputs are actionable, prioritized, and aligned to executive and enterprise risk.
• Oversee compliance, training frameworks, and capability development, including intelligence-informed training and protective readiness.
• Provide strategic guidance on high-impact initiatives (e.g., executive risk posture, major event security, emerging threat environments) without direct operational ownership.
• Build and sustain relationships with senior stakeholders across the organization to drive alignment between intelligence, protection, and business priorities.
• Serve as a key liaison between Executive Protection, External Threat Intelligence, and functional partners (e.g., Legal, HR, Operations, IT).
• Influence decision-making through data-driven insights, intelligence products, strategic recommendations, and executive communication.
• Represent Corporate Security, Executive Protection, and External Threat Intelligence programs in cross-functional forums and with external partners as needed.
• Lead complex, ambiguous, and high-impact projects that advance Corporate Security capabilities, particularly in the integration of intelligence and protection functions.
• Conduct strategic analyses, intelligence-informed risk assessments, and program reviews to inform leadership decisions.
• Anticipate emerging threats and proactively evolve program capabilities through enhanced intelligence and adaptive protective strategies.

Qualifications

Minimum:

• Bachelor's degree in a relevant field (e.g., Business, Management, Information Systems, Operations, or related discipline) or equivalent experience
• Job-related experience, 8 years
• Must be able to qualify for NERC/CIP clearance

Desired:

• Master's degree in a related field (e.g., MBA, Public Administration, Information Systems, or similar)
• 8+ years of program management experience, preferably in complex, regulated, or enterprise environments
• Demonstrated experience designing and implementing program governance frameworks, policies, and performance management systems
• Experience leading cross-functional initiatives and influencing senior stakeholders
• Experience managing budgets, forecasting, and enterprise-level resource planning
• 10+ years of experience in corporate security, risk management, or related enterprise programs
• Experience establishing or maturing programs at scale (e.g., building from fragmented standardized optimized)
• Experience developing data-driven reporting environments (e.g., Power BI, analytics platforms, workflow tools)
• Strategic familiarity with Executive Protection programs (governance, standards, oversight-not just operations)
• Advanced certifications in program, risk, or security management (e.g., PMP, CPP, CISM)

Compensation

PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity,specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be between the minimum and midpoint listed below. Thefinal decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&E's discretionary incentive compensation programs.

Bay Area Min: $129,000.00

Bay Area Mid: $168,000.00

Bay Area Max: $207,000.00