Senior System Engineer (2nd Shift)
Iron Mountain Inc
IT Systems Engineer
Iron Mountain is seeking a motivated and experienced IT Systems Engineer to join our Global Digital Solutions (GDS) Service team onsite in Dallas, Texas. In this role, you will be responsible for managing a variety of managerial, technical, and analytical duties across enterprise, server, and desktop systems while ensuring all resource commitments and project deliverables are met in a high-volume environment.
You will join a high-visibility team dedicated to driving support commitments and improving service operations across our Global Business and Infrastructure groups.
What You'll Do
Lead the technical operation and maintenance of enterprise networks and server environments (including Windows Server 2016/2022 and SQL Databases) to ensure constant system availability and meeting Service Level Agreements (SLAs).
Collaborate with cross-functional teams, DevOps, and external vendors to troubleshoot complex technical issues and manage new site builds that meet Global Digital Solutions standards.
Ensure strict compliance with Government standards and organizational policies by performing Security Technical Implementation Guides (STIGs) and Security Content Automation Protocol (SCAP) scans to maintain audit readiness.
What You'll Bring
5+ years of experience in Information Technology, specifically managing large-scale application environments and leading technical teams.
Strong technical expertise in Windows 10/11, Active Directory, Internet Information Services (IIS), and hardware installation for Nutanix and network switches.
Proven ability in complex problem-solving, project management, and maintaining network security (including Transmission Control Protocol/Internet Protocol (TCP/IP) and firewalls).
A Bachelor's degree in a related field and the ability to obtain/maintain U.S. Government clearances (U.S. Citizenship required).
What We Offer (Benefits)
Location: On-site daily.
Second shift 4:00 PM – 12:30 AM.
Travel: Limited travel up to 15%.
Compensation: Competitive compensation and benefits aligned with experience.
Work-Life Balance: Flexible work options and paid time off to support your well-being.
Well-being: Comprehensive health, wellness, and retirement plans.
Growth: Opportunities for continuous learning and professional development.
Category: Information Technology
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