Senior System Engineer

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a motivated and experienced IT Systems Engineer to join our Global Digital Solutions (GDS) Service team onsite in Dallas, Texas. In this role, you will be responsible for managing a variety of managerial, technical, and analytical duties across enterprise, server, and desktop systems while ensuring all resource commitments and project deliverables are met in a high-volume environment.

You will join a high-visibility team dedicated to driving support commitments and improving service operations across our Global Business and Infrastructure groups.

What You'll Do

• Responsibility 1: Lead the technical operation and maintenance of enterprise networks and server environments (including Windows Server 2016/2022 and SQL Databases) to ensure constant system availability and meeting Service Level Agreements (SLAs).

• Responsibility 2: Collaborate with cross-functional teams, DevOps, and external vendors to troubleshoot complex technical issues and manage new site builds that meet Global Digital Solutions standards.

• Responsibility 3: Ensure strict compliance with Government standards and organizational policies by performing Security Technical Implementation Guides (STIGs) and Security Content Automation Protocol (SCAP) scans to maintain audit readiness.

What You'll Bring

• 5+ years of experience in Information Technology, specifically managing large-scale application environments and leading technical teams.

• Strong technical expertise in Windows 10/11, Active Directory, Internet Information Services (IIS), and hardware installation for Nutanix and network switches.

• Proven ability in complex problem-solving, project management, and maintaining network security (including Transmission Control Protocol/Internet Protocol (TCP/IP) and firewalls).

• A Bachelor's degree in a related field and the ability to obtain/maintain U.S. Government clearances (U.S. Citizenship required).

What We Offer (Benefits)

• Location: On-site daily.

• Shifts: Second shift (11:30 AM - 8:00 PM or 4:00 PM - 12:30 AM).

• Travel: Limited travel up to 15%.

• Compensation: Competitive compensation and benefits aligned with experience.

• Work-Life Balance: Flexible work options and paid time off to support your well-being.

• Well-being: Comprehensive health, wellness, and retirement plans.

• Growth: Opportunities for continuous learning and professional development.

Category: Information Technology

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to View email address on click.appcast.io. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0101085