Lead Guest Services Team Member

Job Description Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions. Complete end-of-shift reports and close out procedures. Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco). Maintain an organized and clean work area. Use suggested selling methods to promote and sell products. Ensure quality service is delivered to every guest. Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management. Determine break schedules and team member placement during shift. Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level. Ensure all activities are in compliance with rules, regulations, policies, and procedures. Complete other duties as assigned. Pay Rates: $15.00 - $18.75 per hour. Additional Information Fuel Discount Nation‑wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. #J-18808-Ljbffr