Human Resources Generalist

Human Resources Generalist Role Basics Job Title: Human Resources Generalist (Educator‑Focused) Location: LA (Hybrid - in office 3 times a week in Culver City) Job Type: Full time, permanent Salary: $59,000 – $66,000 USD (based on experience) Reports to: Head of Educator HR About the Role As an Educator HR Generalist at Zen Educate, you’ll step into an HR role that is genuinely different from most. Instead of just working behind the scenes, you will serve as a direct support system and trusted partner to thousands of Zen educators. In this role, you’ll have the autonomy to fully own your day‑to‑day work, while still being part of a closely‑knit, collaborative team. This position blends essential HR compliance with internal team support, all designed to ensure our educators are safe, prepared, and set up for success. If you are passionate about education, this role provides a direct pathway to supporting our educators, who in turn support our students. About Zen Educate Zen Educate is a technology company that matches schools with temporary educator staff and aims to change the world of education recruitment. What You’ll Be Doing HR Operations, Case Management & Compliance Active Case Management: Manage an active volume of educator queries through the HR inbox and phone line with high urgency, aiming for rapid resolution within established HR processes. Employee Relations Escalations: Take ownership of initial employee relations workflows. Conduct thorough discovery, handle documentation, and process standard escalations efficiently. Documentation is an essential part of this role and must be prioritized. Administration & Compliance Precision: Execute core administrative tasks—including information collection, unemployment claims, and garnishment processing—with strict template mastery and adherence to compliance standards. System Tracking: Proactively update database systems, maintain detailed case logs, and ensure strict compliance protocols are hit across your assigned caseload. Collaboration & Continuous Improvement Feedback Integration: Actively seek feedback on your performance from leadership and peers, leveraging it to optimize your daily operational workflow. Cross‑Team Communication: Maintain transparent, proactive communication with local Account Management teams to ensure immediate operational issues are resolved swiftly. What We’re Looking For The Right Background: 1‑2 years of experience in an HR or administrative role is highly valued. System & Template Mastery: Exceptional organizational skills with an ability to manage multiple moving parts, standard compliance processes, and administrative queues without losing attention to detail. Communication & Delivery: Confident and clear communicator capable of leading presentations, fielding questions dynamically, and facilitating both online and in‑person sessions for diverse audiences. Comfortable having difficult conversations with a high level of emotional intelligence while adhering to compliance. Urgency & Problem Solving: A self‑starter who excels at execution within a high‑growth tech startup environment, viewing daily workflow challenges as opportunities to execute cleanly. Mission‑Driven: A deep, genuine passion for improving the U.S. education system and an unyielding commitment to keeping children safe. Growth & Development Our leadership team provides consistent feedback, regular coaching sessions, and a collaborative team network. We invest deeply in our people and are fully committed to helping you reach your long‑term career goals. Team & Culture We are a mission‑driven team that balances the fast‑paced energy of a high‑growth startup with a deep, “care more” approach toward our schools and educators. We prioritize transparent feedback and continuous professional development, ensuring you are fully supported as we scale across the U.S. market. Benefits 18 days of PTO + 8 days of paid sick leave + U.S. Federal holidays + option to purchase up to 5 additional days per year Quarterly social budget Health insurance If you require any reasonable adjustments during your interview process with us, please do let us know. We welcome applicants with diverse backgrounds, experiences and perspectives—just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive atmosphere where people’s voices are heard and all our team can look forward to coming to work. #J-18808-Ljbffr