Sr. HR Operations Associate

DescriptionHyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.We’re a company driven by growth, innovation, and people. At HCA, you’ll find opportunities to build new skills, expand your career, and make a real impact—while working in a diverse, inclusive, and values‑driven environment. We’re proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.If you’re looking for a fast‑paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.WHAT YOU WILL DOThe Sr. HR Operations Associate coordinates and supports employee and contingent workforce onboarding processes while assisting with HR operations, compliance, and administrative activities. Serving as a key point of contact for employees, hiring managers, HR partners, and external vendors, this role helps ensure timely onboarding, relocation coordination, Day One readiness, and a positive employee experience through effective organization, follow-up, and cross-functional coordination. The position also supports HR documentation, policy administration, compliance tracking, reporting, and practical process improvements to promote consistency, accuracy, and operational efficiency.HOW YOU WILL MAKE AN IMPACT1. Employee Onboarding ExperienceServe as a key HR point of contact and resource for coordinating employee onboarding from pre-employment activities, including background checks, start-date communication, and document collection, through onboarding tasks such as I-9 verification, badge creation, system photo upload, and workflow completion.Track onboarding readiness items, follow up on pending actions, resolve routine onboarding questions or issues, and escalate complex or sensitive matters as appropriate.Coordinate onboarding handoffs across Irvine, Dallas, and Atlanta locations by partnering with hiring managers, Executive Assistants, IT, Security, Facilities, and other internal teams to support workspace setup, equipment delivery, system access, IT setup, and Day One readiness.Assist with and serve as a backup for new hire orientation facilitation, including coordinating logistics and supporting a consistent, welcoming introduction to HCA.Monitor onboarding activities and collect feedback to help identify practical improvements to the employee onboarding experience.Coordinate relocation-related onboarding support by serving as a day-to-day liaison between relocating candidates, employees, hiring managers, and relocation vendors; track related activities, respond to routine questions, and escalate issues as needed.2. Contingent Workforce LifecycleServe as a key HR resource for coordinating contingent workforce pre-onboarding, onboarding, and offboarding activities with internal stakeholders and external partners.Process system profile setup and help ensure required contingent worker information, documentation, and access-related steps are completed accurately and timely.Coordinate onboarding handoffs across Irvine, Dallas, and Atlanta locations by partnering with hiring managers and Executive Administration to support equipment provisioning, system access, workspace setup, and Day One readiness.Track readiness items, follow up on pending actions, resolve routine onboarding or offboarding issues, and escalate complex matters as appropriate.Monitor contingent workforce onboarding and offboarding activities and collect feedback to support consistency, process accuracy, and practical workflow improvements.3. HR Operations & Process Improvement SupportAssist with creating and updating training materials, employee communications, onboarding resources, and HR process documentation.Administer assigned HR operational processes, including invoice coordination, vendor payment initiation, month-end accrual support, audit support, reporting, compliance tracking, and administrative support across the HR function.Maintain and update HR policies, procedures, job aids, process documentation, employee-facing resources, and HR SharePoint content to help ensure information is accurate, current, and aligned with established processes.Track and report volunteer time off activity while supporting employee engagement, community involvement, and HR initiatives that enhance the employee experience.Review HR records, documentation, and recurring processes for accuracy, completeness, and compliance with company policies and regulatory requirements; identify discrepancies and recommend practical improvements to strengthen efficiency, consistency, and audit readiness.QualificationsWHAT YOU WILL BRING TO THE ROLEMinimum 4–6 years of experience in Human Resources, HR operations, onboarding, employee support, or a related administrative or operational function.Bachelor’s degree in Human Resources, Business Administration, or a related field preferred; equivalent related experience may be considered.Working knowledge of HR operations, onboarding, relocation coordination, contingent workforce processes, employee documentation, and related compliance requirements.Ability to coordinate assigned HR operational processes, timelines, and deliverables with minimal guidance while escalating complex or sensitive issues appropriately.Strong customer service and employee support skills, including the ability to respond to questions, resolve routine issues, and support a positive employee and candidate experience.Ability to coordinate effectively with cross-functional partners, including HR, hiring managers, IT, Security, Facilities, Finance, Procurement, and external vendors.Strong attention to detail with a commitment to data accuracy, documentation quality, confidentiality, compliance, and audit readiness.Strong organizational and follow-through skills with the ability to manage multiple priorities, deadlines, and recurring administrative processes in a fast-paced environment.Effective written and verbal communication skills, including the ability to explain HR processes clearly and maintain employee-facing resources, job aids, and process documentation.Proficiency in Microsoft Office Suite, SharePoint, HRIS, and related HR or vendor management systems, with the ability to quickly learn new tools and technologies.WE TAKE CARE OF OUR PEOPLEAt HCA, our people drive our success. That’s why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing—at work and beyond.Benefits HighlightsHybrid flexibility – 4 days in office, 1 day remoteVehicle perks – monthly vehicle allowance plus purchase and lease discountsComprehensive health coverage – medical, dental, and vision plansEmployer-funded HSA contributions to help reduce healthcare costs401(k) with company match and immediate vesting from day one100% company-paid life and disability insuranceWellbeing benefits including fitness and health resourcesLeadership programs and career development that support continuous learningPaid Volunteer Time Off and a company charitable donation in your honorBecause great benefits help you thrive—personally and professionally.WHAT HAPPENS NEXTExpress your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.OTHER DETAILSOur Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace—because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.California Privacy NoticeThis notice only applies to our applicants who reside in the State of California.The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as by the California Privacy Rights Act of 2020 (“CCPA”). If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at View email address on click.appcast.io Field: Payroll/HR OperationsJob Type: RegularSchedule: Full-time