Customer Service Manager - State Farm Agent Team Member

Benefits 401(k) matching Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Paid time off Vision insurance Role Description As a customer service manager with Ryan Bush State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and hard-working candidates. Responsibilities Collaborate with the customer service team and daily operations. Develop and implement customer service policies and procedures. Handle escalated customer complaints and issues. Provide an exceptional customer experience to all customers. Qualifications Multiple years working in customer service or other relevant experience. Leadership and organizational skills. Communication and problem-solving abilities. #J-18808-Ljbffr