Permit Technician

Job Title

This is responsible clerical work involving the processing of permit applications, issuing permits, receiving, and disbursing of monies. Individuals in this class receive supervision from the Building Official.

Essential Duties and Responsibilities

All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay.

Leadership

• Demonstrates an understanding and reflection of the City's mission, vision, and values and a commitment to achieve organizational goals aligned with the City's strategic plan
• Champions a high performance work culture that encourages and embraces new ideas, develops individuals and welcomes and encourages diverse perspectives
• Articulates strategic and innovative thinking and provides clarity to deliver superior services
• Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture

Management

• Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities
• Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance

Technical

• Provides friendly, professional customer service
• Inputs incoming building permits; routes permits and documentation to the appropriate departments for review
• Issues building permits
• Updates the business tax receipts and registers new businesses
• Reviews approved permits and fees; prepares permits for release and calls applicants
• Ensures all contractors and sub-contractors are registered prior to the release of the permits
• Reconciles the money received daily and performs cash accounting for the division
• Generates expired permit warnings for businesses; mails them out when necessary
• Answers and routes phone calls to the appropriate person or department
• Maintains correspondence with the City and outside entities

Team Skills

• Supports honest and transparent decision-making
• Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments
• Openly exhibits a positive attitude, in words and action, and encourages others to do the same

Performs related work as required.

EMERGENCY RESPONSE STATUS: As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description.

Minimum Qualifications

Education and Experience:

• High school diploma or General Education Diploma (GED) and at least one year of permitting, licensing, and/or customer service experience which includes considerable public contact, preferably in a construction or municipal environment; or an equivalent combination of education, training, and experience
• International Code Council (ICC) Permit Technician certification preferred
• Valid Florida Driver's License or from another state for transfer within 30 days of hire

Knowledge, Skills, and Abilities:

• Thorough knowledge of modern office equipment, office practices and procedures
• Excellent command of the English language and an above average competency in arithmetic
• Familiarity with the construction industry, the Florida Building Code and State Statutes as they relate to construction
• Ability to work under moderate stress
• Ability to establish and maintain effective working relationships with employees and the public

Work Environment & Physical Requirements

Work Environment: 100% inside a climate controlled building.

Physical Requirements: The essential functions of the job require: sitting approximately six (6) hours per day, standing approximately one (1) hour per day, and walking approximately one (1) hour per day. The job also requires frequent bending/stooping, fine manipulations, grasping, kneeling, reaching, repetitive motion, and lifting/carrying objects weighing up to 15 pounds; occasional pulling, pushing, and lifting/carrying objects weighing up to 44 pounds. On rare occasions the work requires climbing, crawling, and lifting/carrying objects weighing more than 45 pounds.

Sensory Requirements: Hearing: Ability to understand what others are saying in normal conversation and on the telephone. Speaking: Ability to communicate orally with others and speak effectively on the telephone. Seeing: Ability to see and read computer monitor screens, detect color coding, and read normal and/or fine print.

Driving Requirements: Requires occasional driving and possession of a valid Florida Driver's License.

Technology: The work requires ability to operate telephones, smart phones, tablets, photocopiers, printers, desktop and/or laptop computers, calculators and all associated software. The work also requires proficiency with computer hardware and software programs including word, spreadsheet and/or database applications, internet applications, and database management.

Important Information

No - DRUG TESTING (Safety Sensitive)

No - CHILDCARE FINGERPRINTING

Yes - CREDIT CHECK

No - FDLE AND CJSTC SECURITY CLEARANCE: As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data.