Community Lending Associate

Tucson IDA / Groundswell Capital Community Lending Associate Tucson, AZ·Full time Apply for Community Lending Associate The Community Lending Associate is a bilingual position that serves as the first point of contact for entrepreneurs seeking loans, grants, and business support through Groundswell Capital. This role combines community outreach, client relationship management, application support, and administrative coordination while providing extensive training in small business lending, underwriting, and community development finance. We are seeking a friendly, organized, and coachable individual who is passionate about helping Southern Arizona's entrepreneurs succeed and is eager to build a career in economic development and finance. About Tucson IDA / Groundswell Capital The Tucson Industrial Development Authority (Tucson IDA) is a quasi-governmental nonprofit organization whose mission is to enable strategic economic and community development by providing financing and access to capital for projects and programs that benefit a thriving Tucson. Our subsidiary, Groundswell Capital is a nonprofit lending organization focuses on sustainable economic development and access to capital. Description Community Lending Associate Location: Tucson, Arizona Reports To: Director of Impact Lending Position Overview Groundswell Capital is seeking a bilingual, community-oriented professional to help small businesses access capital and business resources. This position serves as the first point of contact for entrepreneurs seeking loans, grants, and technical assistance. The successful candidate will receive extensive training in small business finance, underwriting, customer service, and community development lending. This role is ideal for someone who enjoys helping people, wants to build a career in finance or economic development, and is passionate about supporting Southern Arizona's entrepreneurs. Primary Responsibilities Client Outreach & Community Engagement Attend community events, workshops, and networking activities Build relationships with local entrepreneurs Conduct outreach in English and Spanish Explain available lending and grant programs Represent Groundswell Capital in the community Client Intake & Application Support Meet with prospective borrowers Help applicants gather required documents Review applications for completeness Schedule appointments and follow‑up meetings Collect tax returns, bank statements, financial statements, and business records Organize client files Prepare files for underwriting review Data Management & Reporting Update loan management software Assist with reporting requirements Track client outcomes and program metrics Business Support Connect entrepreneurs to coaching and technical assistance resources Assist with workshops and trainings Provide exceptional customer service Support special projects as assigned Minimum Qualifications Fluent Spanish and English Basic knowledge of business operations Working knowledge of Microsoft Excel Strong written and verbal communication skills Ability to perform basic business math Valid driver's license Ability to attend evening and weekend events What We Will Teach You Successful candidates will receive training in: Small business lending Financial statement analysis Credit analysis Cash flow analysis Business coaching fundamentals Community development finance SBA and CDFI lending practices Customer relationship management Traits That Matter Most More important than experience, we are looking for someone who is: Curious Coachable Friendly Professional Organized Ethical Resilient Comfortable talking with strangers #J-18808-Ljbffr Tucson Industrial Development Authority