Behavioral Health Transitional Care Associate

Primary City/State: Tucson, Arizona Department Name: Social Svcs Beh Hlth-Hosp Work Shift: Day Job Category: Clinical Care $3,000 Sign On Incentive Available Banner Health Honors the opportunity to work in a dedicated, patient‑centered environment. This role is part of Banner University Medical Center – South Campus, the only Level 1 Academic Medical Center in Tucson. The Behavioral Health Pavilion provides the largest inpatient psychiatric service in Southern Arizona including crisis stabilization, psychiatric assessments, 24‑hour care, expressive arts therapy, group therapy, family support therapy, medication management and a dedicated behavioral health unit within the Emergency Department. The team includes psychiatrists, NPs, pharmacists, RN staff and security officers. As a **Behavioral Health Transitional Care Associate**, you will assist with case management and executing successful discharge planning. This includes coordination of care within the community to connect patients with resources for Behavioral Health, scheduling transportation, and completing ART meetings. The typical caseload is 8‑12 patients and you will complete groups once a week. This position is **Full‑Time, Day Shift**: Monday‑Friday 8:00‑4:30 AM or 8:30‑5:00 PM, no weekends. (4/10’s or 3/12’s) 1 holiday per year. $3,000 Sign On Incentive with 12‑month commitment Position Summary This position facilitates the safe and timely transition of clients from acute care to alternative levels of care such as skilled nursing facility, long‑term acute care, inpatient rehabilitation, home infusion therapy, hospice, home care or community program. Facilitates discharge plan for the transition of care and services into the designated setting or service. Provides on‑site or telephonic discharge arrangements to post‑acute and community services. Core Functions Processes and facilitates the timely discharge/transfer of clients from hospital care to identified post‑acute setting. Notifies care coordination team member(s) if patient or caregiver demonstrate or verbalize any inability/concern to be able to manage their post‑acute plan or responsibilities. Facilitates/ implements the care plan with proposed interventions in collaboration with healthcare team. Collaborates with all members of the healthcare team to implement, manage and communicate the transition of care arrangements. Participates in performance improvement projects, Banner initiatives and performs data collection for measurement of projects as assigned. Documents all interventions in the patient medical record both timely and accurately including all elements of the discharge plan. Performs transfer of accurate, pertinent patient information between all appropriate entities of the post‑acute care continuum. Assist and support patients and families in making appropriate arrangements for the post‑acute plan. Performs follow‑up calls to patients and providers as indicated and report any concerns to leadership. Serves as an intermediary when providing community resources to patients, caregiver, and families. Discusses with patient, caregiver, and/or family maintaining clear communication regarding anticipated discharge date and potential care settings. Maintains knowledge of Medicare, Medicaid and other program benefits to assist patients with transition of care planning and choices. Employee has freedom to determine how to best accomplish functions within established procedures and implements the discharge plan under the delegated authority of a provider, licensed MSW, registered nurse or other licensed healthcare professional. Confers with supervisor/manager on any unusual situations and communicates plans and activities for patient discharge across the care continuum. Internal customers: Post‑acute services team members and all levels of nursing management and staff, medical staff, and all other members of assigned facility interdisciplinary health care team. External customers: home health agencies, nursing homes, insurance providers, group homes, assisted living facilities, hospice, long‑term acute care hospitals, inpatient rehabilitation facilities, volunteer agencies, county/governmental agencies and medical supply companies and others as required. Minimum Qualifications A Bachelor’s degree in social work or related degree, or a Licensed Practice Nurse, or a Licensed Respiratory Therapist is required. Must have knowledge of government/community agencies and resources such as Medicare/Medicaid, long‑term care or other applicable resources/services. Must demonstrate effective communication, customer service, human relation skills and time management skills. Must be able to work flexible hours and work weekends on rotation. BLS required. (BLS is not required for employees working in the Insurance Division.) Employees working at Banner Behavioral Health Hospital, BTMC Behavioral or BUMG, BUMCT in a behavioral health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire. Employees working at BUMCS in a behavioral health clinical setting must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Preferred Qualifications Previous experience in a health care service setting, interacting with patients and families, usually obtained through work in social services, as a licensed practical nurse or in a discharge planning setting. Additional related education and/or experience preferred. EEO Statement EEO/Disabled/Veterans – Banner Health supports a drug‑free work environment and complies with applicable federal and state laws. Banner Health does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability. Privacy Policy – Banner Health maintains privacy standards in accordance with legal requirements. #J-18808-Ljbffr Banner Health