Member Support Center Representative - Full Time

$17 - $18.5 per hour

1ST MIDAMERICA CREDIT

Wood River, IL

Job Description

Job Title: Member Support Center Representative

Status: Full Time

Location: Wood River, IL

Salary: $17.00 - $18.50

Benefit Information: - source/pdfs/benefits -summary-at-a-glance-2026.pdf

About Us:

1st MidAmerica is a trusted financial institution dedicated to providing exceptional service to our members. We pride ourselves on our commitment to the communities we serve and our focus on delivering an array of financial products for each step in their financial journey. We are currently seeking motivated and member-oriented individuals to join our team as a Member Support Center Representative.

Job Summary:

We are seeking a Member Support Center Representative to assist members and potential members with their telephone requests; explains services, responds to problems, and directs phone calls to the appropriate area.

Key Responsibilities:

- Assist members and potential members with their telephone requests.

- Research and resolve routine member questions and problems.

- Answer questions about credit union products and services.

- Answer loan questions, calculate payments, calculate payoffs and provide requested documentation.

- Identify cross-sell opportunities and cross-sell services to members.

- Maintain member account information on computer system.

- Ensure compliance with policies and regulations.

Qualifications:

- High school diploma or equivalent.

- One year to three years of similar or related experience.

- Prior call center experience is preferred.

- Customer service experience is a plus.

- Strong communication skills and attention to detail.

- Must be able to sit for long periods of time.

What We Offer:

- Competitive salary and benefits.

- Opportunities for career growth.

- Supportive team environment.

Schedule:

- Monday – Friday 8:00 AM – 6:00 PM

- Saturday Hours 8:00 AM – 1:00 PM

- Full Time Employees have a 40-hour work week within the hours listed above.

Disclaimer : Must be able to work and travel to different credit union locations as determined by management.

1st MidAmerica is an Equal Opportunity Employer.

Apply

Vacancy posted 22 days ago

Similar jobs that could be interesting for youBased on the Member Support Center Representative - Full Time in Wood River, IL vacancy

Community Support Specialist
$21 - $22 per hour
...seeking a dedicated Community Support Specialist to provide direct,... ...to trauma-informed, person-centered care. Chestnut Health Systems... ...throughout the U.S.A. This role is Full-Time Monday through Friday,... ...and provide support to team members as necessary. Provide services...
Full time
Monday to Friday
Chestnut Health Systems Inc
Granite City, IL
3 days ago
Helpdesk Support Specialist
...The Helpdesk Support Specialist is the first point of... ..., and students receive timely, courteous, and accurate... ...with college community members and IT staff. In support... ...support environment. Represent IT with professionalism... ...service experience (call center, retail, administrative...
Suggested
Summer work
Remote work
Monday to Friday
Lewis & Clark Community College
Alton, IL
9 hours ago
Recovery-Focused Community Support Specialist
$21 - $22 per hour
Chestnut Health Systems is seeking a dedicated Community Support Specialist to provide direct, recovery‑oriented support... ...upholding Chestnut’s commitment to trauma-informed, person-centered care. This is a Full‑Time daytime role with starting pay between $21.00 and $22.00...
Full time
Hourly pay
Chestnut Health Systems
Granite City, IL
3 days ago
Permanency Support Specialist
$17.25 per hour
...committed and mission-driven team members. At Caritas, we do not hire... ...would love to meet you! Full-time employees are offered the... ...: Foster Care Permanency Support Specialist Department: Foster... ...listed below are representative of the knowledge, skill, and...
Full time
CHRISTIAN SOCIAL SERVICE OF ILLINO
Alton, IL
7 days ago
Member Frontline Cashier - Sam's Club $16-$21/hr
$16 - $21 per hour
Sam’s Club is seeking Member Frontline Cashiers to assist members with purchases, operate registers, and provide customer service at... ...cash handling procedures, and front-end operational guidelines. Full-time and part-time employees may be eligible for benefits including...
Full time
Hourly pay
Part time
Sam's Club
Alton, IL
4 days ago
Burger King Team Member
$13 - $17 per hour
Burger King is seeking Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining... ...as part of a team to keep the restaurant running efficiently. Full-time and part-time employees may be eligible for benefits including...
Full time
Hourly pay
Part time
Flexible hours
Shift work
Night shift
Burger King
Alton, IL
2 days ago
Restaurant Team Member
$15 - $18 per hour
...Panera Bread Restaurant Team Member At Panera Bread, we believe every guest deserves... ...communities across the country. Support in bringing Panera warmth to life and... ...scheduling Paid vacation, sick time, and holidays (for full-time team members) Medical, dental...
Full time
Local area
Flexible hours
Shift work
Weekend work
Afternoon shift
Panera
Alton, IL
9 hours ago
Member Service Advisor I - Full Time
$18.6 per hour
...Job Description Job Description Job Title: Member Service Advisor I Status: Full Time Location: Bethalto, IL; Alton, IL Salary: $18.60... ...and benefits. - Opportunities for career growth. - Supportive team environment. Schedule: - Monday – Friday...
Full time
Internship
Monday to Friday
1ST MIDAMERICA CREDIT
Alton, IL
23 days ago
Community Support Specialist
...Betty Jean Kerr Peoples Health Centers is a Certified Community Behavioral Health Organization... ...an opportunity available for a Community Support Specialist (CSS). This position is... ...applicable. The CSS worker is an active member of the Clinical Treatment Team. CSS worker...
Monday to Friday
Betty Jean Kerr People's Health Centers
Black Jack, MO
2 days ago
Travel Nurse RN - Emergency Room (ER) / Trauma - $2,011 per week in Alton, IL
$2,011 per week
...• Current Basic Life Support certification Benefits... ...up to the first 6% • Full coverage health insurance... ...-leading app and time entry technology. • Sign... ...TRS Healthcare has team members in all 50 states. We recruit... ...facilities, trauma centers, standalone clinics,...
Full time
Contract work
Relocation package
Shift work
Night shift
TravelNurseSource
Alton, IL
12 days ago
Psychiatry - Forensic Physician
...Position Highlights: Weekly Competitive Pay Full Time Opportunities 8:00am-4:30pm (NO CALL, NO WEEKENDS)... ...as a staff psychiatrist at the Mental Health Center providing services to patients Serves as a member of the treatment team. Answers calls for emergencies...
Full time
Weekly pay
Immediate start
Amergis Locum Tenens
Alton, IL
1 day ago
Travel Nurse RN - Emergency Room (ER) / Trauma - $1,764 to $1,877 per week in Alton, IL
$1,764 - $1,877 per week
...Alton, Illinois. As a member of our team, you'll have... ...benefits, and the support of a dedicated clinical... ...quality, efficient, patient-centered care in critical... ...safety throughout their time in the emergency... ...requirements listed are representative of the knowledge, skill...
Full time
Contract work
Temporary work
Shift work
Night shift
Fusion Medical Staffing
Alton, IL
11 days ago
Travel Nurse RN - Emergency Room (ER) / Trauma - $1,764 to $1,877 per week in Alton, IL
$1,764 - $1,877 per week
...Alton, Illinois. As a member of our team, you'll have... ...benefits, and the support of a dedicated clinical... ...quality, efficient, patient-centered care in critical... ...safety throughout their time in the emergency... ...requirements listed are representative of the knowledge, skill...
Full time
Contract work
Temporary work
Shift work
Night shift
TravelNurseSource
Alton, IL
1 day ago
RN Case Manager, Hospice (Full-Time)
...physical, emotional, and spiritual support they require throughout the... ...where YOU are at the center of what we do! Heres a brief look... ...can look forward to as a team member at Friendship Village: On Demand... ...within! Generous Paid Time Off (PTO) packagesspend more time...
Full time
Relocation package
Friendship Village
Hartford, IL
4 days ago
Customer Relations Representative - State Farm Agent Team Member
$55k - $80k
...Customer Relations Representative - State Farm Agent Team Member Full Time in Granite City, IL License Reimbursement Salary Plus Commission Bonus based on performance Opportunity for advancement Paid time off ROLE DESCRIPTION As a Customer Relations Representative - State...
Full time
For contractors
Mike Halloran
Granite City, IL
2 days ago
Regional Call Center Administrator
$9,850 per month
...Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under... ...Management Services Disability Resource Center at ****@*****.*** or... ...authorized to work in the United States on a full-time basis. Disclosure of Salary Information...
Full time
Permanent employment
Part time
Apprenticeship
H1b
Work at office
Local area
Flexible hours
Night shift
State of Illinois
Alton, IL
2 days ago
Automotive Alignment Technicians
...Mavis Tire Family. We're looking for a full-time Automotive Alignment Technicians to join... ...automotive service, repair and tire sales centers in the Alton, IL area. With over 2,000... ...drive our success. We provide our team members with competitive weekly pay, including weekly...
Full time
Weekly pay
Mavis Tire
Alton, IL
1 day ago
Amazon Warehouse - Shopper / Order Fulfillment Associate $17-$23/hr
$17 - $23 per hour
...seeking Warehouse Shopper Team Members / Order Fulfillment Associates... ...to work in Amazon fulfillment centers selecting, packing, and... ...are accurate and processed on time. Associates may also unload incoming... ...accuracy and safety at all times. Full-time employees may be eligible...
Full time
Hourly pay
Work at office
Relocation package
Shift work
Night shift
Weekend work
Amazon
Alton, IL
9 hours ago
CREW MEMBER
$15 per hour
...Culver's is Looking for New True Blue Crew Members! Competitive pay starting at $15 an hour based on experience and availability. Full and part-time positions available! If you are looking for a job that supports you, then you have come to the right place. Here at...
Full time
Part time
Flexible hours
Culver's
Glen Carbon, IL
3 days ago
Loan Center Consultant
...Job Description Loan Center Consultant — Consumer... ...Office Branch Banking • Full-Time • Consumer Lending -... ...service and guidance to our members throughout the... ...high level of member support. If you thrive in a fast... ...chat. Consultant will represent the credit union in a...
Full time
Temporary work
Remote work
Home office
Scott Credit Union
Edwardsville, IL
15 days ago
Dental Assistant
$27.5 per hour
...to $4,000 Sign On Bonus for qualified full time hires! Support with Skill. Care with Heart. Grow with... ...confidence as part of a supportive, patient-centered team. WHY YOU'LL LOVE IT HERE: A... ...and compassionate dental care. Every member of our team plays an important role in...
Full time
Hourly pay
Live out
Relocation package
GREAT RIVERS DENTAL LLC
East Alton, IL
4 days ago
Insurance Account Position - State Farm Agent Team Member
...Position - State Farm Agent Team Member Join to apply for the... ...Salary plus commission/bonus Paid time off (vacation and personal/... ...outside sales or inside sales representative, retail sales associate, or telemarketing... ...type Employment type Full-time Job function Job...
Full time
For contractors
State Farm Agent
Granite City, IL
4 days ago
Travel Nurse RN - Telemetry - $1,989 to $2,223 per week in Alton, IL
$1,989 - $2,223 per week
...Location: Alton, IL Agency: Prime Time Healthcare Pay: $1,989 to $2,223 per... ...good use in an environment built on mutual support and collaboration. Please note:... ...US city; major architectural and cultural center. • The world's first skyscraper was built...
Full time
Contract work
Summer work
Immediate start
Shift work
Rotating shift
Prime Time Healthcare
Alton, IL
12 days ago
Member Service Representative
$21.36 per hour
...unions are not-for-profit organizations that exist to serve their members. Like banks, credit unions accept deposits, make loans and... ...is a willingness to learn and a desire to help others. As a full time employee of the credit union, you are eligible for medical insurance...
Full time
Temporary work
Work at office
Monday to Thursday
Revity Credit Union
Granite City, IL
8 days ago
Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care - $1,856 to $2,074 per week in Alton, IL
$1,856 - $2,074 per week
...Location: Alton, IL Agency: Prime Time Healthcare Pay: $1,856 to $2,074 per... ...into a team that needs your expertise and supports you every step of the way. Please note... ...US city; major architectural and cultural center. • The world's first skyscraper was...
Full time
Contract work
Summer work
Immediate start
Shift work
Rotating shift
Prime Time Healthcare
Alton, IL
12 days ago
Travel Nurse RN - Telemetry in Alton, IL
...care of you.” We mean it – both to the medical professionals we represent and the healthcare organizations that rely on us for quality... ...industry today – from leading national and regional healthcare centers to traditional hospitals, specialty care clinics and other centers...
Full time
Weekly pay
Contract work
Shift work
TravelNurseSource
Alton, IL
2 days ago
Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care in Alton, IL
...intensive care. Step into a team that needs your expertise and supports you every step of the way. Please note: Specific shift schedules... ...is third-largest US city; major architectural and cultural center. • The world's first skyscraper was built in Chicago in 1885....
Full time
Weekly pay
Contract work
Summer work
Shift work
Night shift
3 days per week
Access Healthcare LLC
Alton, IL
11 days ago
Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care in Alton, IL
...care of you.” We mean it – both to the medical professionals we represent and the healthcare organizations that rely on us for quality... ...industry today – from leading national and regional healthcare centers to traditional hospitals, specialty care clinics and other centers...
Full time
Weekly pay
Contract work
Shift work
Night shift
TravelNurseSource
Alton, IL
1 day ago
Travel Nurse RN - Intensive Care Unit (ICU) / Critical Care in Alton, IL
...care of you.” We mean it – both to the medical professionals we represent and the healthcare organizations that rely on us for quality... ...industry today – from leading national and regional healthcare centers to traditional hospitals, specialty care clinics and other centers...
Full time
Weekly pay
Contract work
Shift work
Night shift
TravelNurseSource
Alton, IL
4 days ago
Automotive Alignment Technicians
...Mavis Tire Family. We're looking for a full-time Automotive Alignment Technicians to join... ...automotive service, repair and tire sales centers in the Alton, IL area. With over 2,000... ...drive our success. We provide our team members with competitive weekly pay, including...
Full time
Weekly pay
Immediate start
Mavis Tire Supply
Wood River, IL
14 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Member Support Center Representative - Full Time. Be the first to apply!