Salesforce Business Analyst

The focus will be on Sales technologies, including Salesforce CRM, MCAE, Investor flow Pipe+, Leads Management, GDPR and Data Privacy rules as well as API Integrations with Salesforce.

This role is a contract role to start, hybrid in office 3x a week, and interview are conducted in person.

Client Details

Leading investment firm located in Midtown, NYC. This role is hybrid and interview are in person.


Description

• Build and maintain relationships with stakeholders and liaise closely with Global Client Solution teams to facilitate technology implementation, application support, change management and process changes
• Gather, document and analyze requirements for system projects and enhancements; provide the best fit solution while maintaining the integrity of the existing applications
• Coordinate inter-team project plans, keeping stakeholders informed throughout the project lifecycle
• Act as a liaison to development teams and vendors by translating business requirements into functional/technical requirements and providing guidance during build and testing activities
• Identify opportunities to improve business processes and operational efficiency, recommending solutions and building options as necessary
• Drive quality control across various GCS systems and integrations
• Conduct data analysis and investigate data issues to support business problem resolution
• Perform applications change and coordinate QA/UAT activities through rollout
• Work in conjunction with the broader IT Team to guarantee the successful implementation of the IT strategy

Profile

• A Business Analyst with a minimum of five years of experience specializing in sales systems, ideally within a financial services environment.
• The candidate should be proficient in platforms such as Salesforce CRM, Marketing Cloud Account Engagement (MCAE), Investor Flow, Pipe+ and Leads Management.
• Strong knowledge of GDPR and data privacy regulations is required, along with experience integrating systems via Salesforce APIs.
• Excellent stakeholder management skills are essential, with the ability to effectively engage, communicate, and collaborate with both technical and non-technical stakeholders.

Job Offer

Long term contract, possibility to convert, benefits, and hybrid work environment!


MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.