Program Office Assistant

Renewal House is seeking a Program Office Assistant to ensure smooth operations in our 24-hour program office. The Program Office Assistant provides general office support and client support services to the families in the program. The available full-time shift is Monday - Friday, 3:00 pm - 11:00 pm. The ideal candidate will have a proven ability to be reliable, calm, and responsive in a fast-paced environment. About Renewal House Renewal House is a comprehensive substance use recovery community for women and their children, which includes family residential services for pregnant and parenting women, licensed intensive outpatient, and recovery support services. Renewal House is committed to providing high-quality services to help families recover together. This fast-paced work environment offers an opportunity to positively impact our community. Job Responsibilities The Program Office Assistant, who reports to the Program Office Manager, is responsible for: Monitoring client activity including, but not limited to: medications, phone calls, deliveries, chores, curfew, and client departures and arrivals. Monitoring the building and surrounding grounds throughout shift. Conducting alcohol and drug screens as necessary. Providing office support including answers phones and completing paperwork. Interacting with all clients, co-workers, and guests in a positive, professional manner. Documenting all activities on Shift Change Report at end of shift. Required Qualifications Renewal House is seeking candidates who have: Prior experience utilizing technology. Ability to work independently. Ability to remain calm and positive under pressure. Ability to maintain appropriate professional boundaries while working with clients. Post-employment, the employee will be required to obtain and maintain CPR certification. #J-18808-Ljbffr Renewal House