Front Office Administrator

Front Desk Administrator - Heinz Orthodontics Kentwood, MI. Full-Time Heinz Orthodontics is growing, and we're looking for a Front Desk Administrator who's as passionate about people as we are about creating beautiful, healthy smiles! If you're organized, friendly, and love being the first point of contact in a fast-paced setting, you could be the perfect fit for our team. As a privately owned orthodontic practice, we pride ourselves on delivering top-tier care in a fun, family-friendly environment. We're not just building great smiles - we're building lasting relationships with our patients and team. What You'll Do: Welcome patients and families with warmth and professionalism. Manage appointment scheduling and confirmations. Handle patient check-in/check-out. Answer phone calls and respond to patient inquiries. Assist with insurance verifications and billing support. Keep the front desk area organized, efficient, and upbeat. What We're Looking For: A friendly, positive personality and excellent customer service skills. Strong communication, multitasking, and organizational abilities. Previous experience in a front desk, customer service, or dental/medical office setting preferred. Comfort with technology and scheduling software (experience with orthodontic or dental software is a plus). A team player who thrives in a collaborative, supportive environment. Why Join Heinz Orthodontics? Competitive pay and benefits. A supportive, energetic team environment. Opportunities for growth and professional development. A workplace where your contribution truly matters - and makes people smile. Apply Today! Send your resume and a short introduction to View email address on click.appcast.io or apply directly through this platform.