Administrative Associate

HydroExcavators, LLC, provides inclusive infrastructure solutions for the environmental industry. From Senior Management to the “boots on the ground”, Hydroexcavators, LLC is dedicated & determined to remain the industry leader and earn continued respect from clients through our professionalism. We offer excellent compensation and industry-leading benefits, such as health, dental and vision, life insurance, STD and LTD starting on DAY 1. Eligibility for company matching 401K benefit after 3 months of employment. POSITION OVERVIEW QHSE Administrative Specialist Title QHSE Administrative Specialist Location QHSE Administrative Specialist Department: Environmental, Health, Safety & Training (QHSE) Employment Type: Full-Time We are seeking a highly organized, proactive QHSE Administrative Specialist / Collections professional to provide day-to-day administrative support to the Quality, Health, Safety & Environmental (QHSE) function while assisting with customer collections and account follow-up. This is a blended role designed for someone who is equally comfortable managing administrative details and communicating professionally with customers regarding outstanding balances. The ideal candidate is a self-starter who requires minimal supervision, follows through consistently, communicates diplomatically, and takes ownership of assigned responsibilities. While previous QHSE or industry-specific experience is helpful, it is not required. We are open to candidates from construction, industrial services, transportation, environmental services, manufacturing, utilities, or other adjacent industries. Culture fit, professionalism, initiative, and administrative discipline will be weighted just as heavily as direct industry experience. This position also offers opportunity for growth and advancement for an individual who demonstrates strong performance, initiative, and the ability to take on increasing responsibility. Key Responsibilities QHSE Administrative Support Provide administrative and organizational support to the QHSE team and department leadership. Maintain QHSE files, records, reports, spreadsheets, logs, and other departmental documentation. Assist with scheduling, coordination, data entry, document preparation, and general departmental correspondence. Track outstanding documentation, action items, and administrative requirements and follow through to completion. Support the preparation and organization of information needed for meetings, audits, training, reporting, and other QHSE activities. Maintain accurate and confidential records in accordance with company procedures. Assist with special projects and other administrative assignments as needed. Identify administrative needs and take initiative rather than waiting for continual direction. Collections Support Conduct professional and courteous follow-up with customers regarding outstanding invoices and account balances. Make outbound collection calls and send appropriate follow-up correspondence. Maintain accurate documentation of collection activities, customer commitments, and account status. Work collaboratively with internal departments to research and help resolve billing or payment discrepancies. Follow up consistently on outstanding items while maintaining a diplomatic and customer-focused approach.Escalate unresolved or sensitive collection matters to the appropriate team member when necessary. What We're Looking For Previous experience in administrative support, collections, accounts receivable, office coordination, or a similar professional environment. Strong administrative, organizational, and follow-through skills. Professional and diplomatic telephone presence, particularly when discussing outstanding balances. Ability to be persistent and results-oriented without compromising customer relationships. Demonstrated ability to work independently with minimal supervision. Strong attention to detail and commitment to maintaining accurate records. Ability to prioritize multiple responsibilities and manage deadlines effectively. Strong written and verbal communication skills. Comfortable working with Microsoft Office applications and learning internal business systems. Dependable, professional, collaborative, and willing to support the broader needs of the team. Preferred Qualifications Experience supporting QHSE, safety, environmental, construction, industrial, transportation, utilities, or field-service operations is a plus but not required. Previous collections, accounts receivable, billing, or customer account follow-up experience is preferred. Experience maintaining documentation, reports, spreadsheets, compliance records, or other detail-oriented administrative materials. Who Will Be Successful in This Role? The strongest candidate will be someone who can own their work without needing constant direction. You should be comfortable picking up the phone, professionally pursuing outstanding payments, keeping administrative details organized, and following an issue through until it is resolved. We are looking for someone who understands that persistence and professionalism can coexist. The right person will know when to follow up, when to ask questions, when to ask questions, when to ask questions … This is not intended to be a stagnant administrative position. The role provides exposure to QHSE operations and broader business functions, creating opportunities to develop additional skills and take on greater responsibilities over time. The organization has demonstrated a commitment to promoting from within, making this an excellent opportunity for someone looking to establish themselves, contribute to the team, and build a longer-term career. Work Location This position is based in Conyers, Georgia and requires in-office attendance five days per week. Candidates should be able to reliably commute to the Conyers location. #J-18808-Ljbffr