Transportation Coordinator

Job Description

Your experience matters

At Oakwood Springs, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

How you'll contribute

This position is responsible for the safe and timely transportation of patients from various locations and facilities to the Hospital campus and/or other designated locations. This position will maintain a daily log of mileage and gasoline usage and submit all gas receipts to the appropriate person(s). Responsible for cleaning the interior of the car on a regular basis, assuring the vehicle is presentable for the transport of patients. Position will also maintain mileage records for the purpose of scheduling routine maintenance. Responsible for ensuring that patients are supervised; safety is always maintained; and patients are treated with respect and dignity. The position will coordinate transportation route and travel for all sites and may take on additional duties for the transportation department.

Job Responsibilities

• Coordinate transportation routes for all outpatient sites.
• Assist with coverage within the transportation department as needed.
• Identify and coordinate meeting spots for patients and family members.
• Identify and evaluate routes that create efficiency in the transportation of patients.
• Ensure the schedule and program is consistently delivered to the expectations of the facility.
• Safeguard the dignity and respect of our patients and customers.
• Employs appropriate crisis intervention and de-escalation techniques as required and according to policy and procedure.
• Shuttles patients to appropriate places that are approved by appropriate supervisor.
• Protects patient confidentiality in accordance with HIPAA requirements.
• Uses only equipment trained to use and operates all equipment in a safe manner.
• Reports all potential hot spots and safety concerns to supervisor/manager.
• Reports all accidents and incidents observed on shift to manager immediately.
• Monitors vehicle condition and records malfunctioning items or damage and submits to manager.
• Must be able to learn and remember pick-up and destination points.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
• Competitive paid time off
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

Qualifications and requirements

Minimum Qualifications:

Education: High school degree or equivalent required. Experience: Experience working with chemical dependency, dual diagnosis, psychiatric and geriatric patients preferred. Minimum of two (3) years paid or volunteer professional driving experience. Minimum of one (1) year experience in a customer service position. License: Valid driver's license and a favorable Motor Vehicle Report (MVR), along with proof of insurance. Additional Requirements: CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact. May be required to work flexible hours and overtime. At least one (1) year experience driving 8-12 passenger vans professionally preferred.