Dental Office Assistant
Morph Enterprise
Key Responsibilities
- Schedule, coordinate, and manage patient appointments.
- Communicate appointment requirements and visit instructions to patients.
- Collect, verify, and update patient demographic and registration information.
- Review documentation to determine eligibility for applicable federal and state programs.
- Enter and maintain accurate information in health department management information systems.
- Navigate multiple computer applications to enter, retrieve, and manage patient information.
- Process cash transactions and balance the cash drawer accurately.
- Explain patient rights and responsibilities related to program participation.
- Obtain required authorizations before releasing confidential medical information.
- Assist with insurance prior authorizations by gathering and submitting required documentation before services are provided, as applicable.
- Prepare and organize forms and documentation to support efficient clinic operations.
- Scan, upload, and index records into electronic dental record systems.
- Maintain a professional, positive, and cooperative work environment.
- Perform other related duties as assigned. Minimum Education and Experience Requirements
- High school diploma or equivalent.
- Two years of full-time equivalent experience in customer service, clerical support, office administration, or a related field.
- Valid driver's license.
- Successful completion of a required background check.
- Active Registered Dental Assistant (RDA) license in Tennessee.
- Previous dental front office or dental administrative experience.
- Familiarity with dental terminology to support accurate appointment scheduling and insurance coding.
- Ability to assist chairside during emergencies or staffing shortages, as permitted by licensure and applicable requirements.
- Strong organizational, communication, customer service, and computer skills.
- Ability to maintain confidentiality and handle sensitive patient information appropriately.
- Employment Type: Full-time contract position
- Work Schedule: Monday Friday, 8:00 AM 4:30 PM
- Funding Duration: Position funding anticipated through FY2031
- Travel Requirements: Travel throughout the assigned region as needed
- Background Check: Required
Education Substitution: Coursework completed at an accredited college or university may substitute for the required experience on a year-for-year basis, up to a maximum of two years. For example, 45 quarter hours may substitute for one year of required experience.
Preferred QualificationsVacancy posted 4 days ago
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