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Patient Service Representative

$17 - $19 per hour

Center for Vein Restoration

Wilmington, DE
Patient Service Representative

DE - Wilmington - Wilmington, DE 19808

Overview

Salary Range $17.00 - $19.00 Hourly Job Shift Day Education Level High School Travel Percentage None Category Admin - Clerical

Description

Join a Healthcare Team Where You Belong At Center for Vein Restoration (CVR), our mission is simple but powerful: to improve lives every day. Every patient we care for inspires us to do more, give more, and be more for them and each other. As the nation's premier physician-led vein center, we combine cutting-edge, outpatient vascular treatments with compassion, integrity, and trust to make a meaningful difference in the communities we serve.

CVR is the place to grow if you're searching for a healthcare role where purpose and work-life balance are valued. With no nights, no weekends, and no on-call requirements, our structured schedule options (think 4-day work week or 10-hour shifts) support a full, rewarding life outside of work. With healthcare jobs near you across 110+ locations, we offer meaningful careers in a collaborative, patient-centered environment.

Our Patient Services Representatives Enjoy:

  • Fast paced, learning work environment
  • No weekends/no nights
  • Bonus eligibility
  • Medical, Dental & Vision insurance
  • Tuition reimbursement
  • 401k Program
  • PTO + 8 paid holidays
  • Centers closed for holidays
  • Opportunity for continued growth & development

Schedule and Locations:

  • Tuesday - Friday
  • 7 AM - 5:30 PM
  • Four 10-hour shifts

Responsibilities:

  • Patient Service Representatives greet patients in a friendly and professional manner and check in/out
  • Ensure that all CVR policies and procedures are distributed, understood, and implemented by all assigned center staff members
  • Ensure compliance in all assigned centers that all patient charts are up to date, HIPAA compliant, proper input of demographics, procedures, payments into NextGen
  • The Patient Service Representatives will review scheduling and financial responsibilities and referrals with each patient throughout care.
  • Send precertification forms at the close of business daily to the Precertification Department to account for all patients that require authorization prior to services being rendered
  • Ensure that daily close tasks are completed, including fee tickets, billing tasks and operative notes
  • Review future schedules to confirm that all patients have been preauthorized for treatment
  • The Patient Service Representatives will obtain all new patient forms, properly update in NextGen/EHR; ensure that patient records are up to date in EHR/ NextGen
  • Collect necessary paperwork for patient appts such as authorizations, referrals, etc.
  • Collect copays and patient balances at time of service
  • Schedule and confirm appointments; collect email addresses from patients
Qualifications

Minimum Requirements:

  • Minimum 1 year administrative or customer service experience, preferably in a medical setting
  • Must have reliable transportation to clinics that may not be accessible by public transportation
  • Must be able to travel between CVR clinics.
  • Spanish fluency preferred
Apply
Vacancy posted 5 hours ago
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