Senior Customer Program Manager

Aeva’s mission is to bring the next wave of perception to a broad range of applications from automated driving to industrial robotics, consumer electronics, consumer health, security, and beyond. Aeva is transforming autonomy with its groundbreaking sensing and perception technology that integrates all key LiDAR components onto a silicon photonics chip in a compact module. Aeva 4D LiDAR sensors uniquely detect instant velocity in addition to 3D position, allowing autonomous devices like vehicles and robots to make more intelligent and safe decisions. Role Overview The Senior Customer Program Manager is responsible for facilitating all program deliverables and serves as the day‑time contact for key accounts, building trust and rapport while identifying and documenting areas of opportunity and highlighting best practices. What you’ll be doing Work collaboratively with sales and technical leads to divide and conquer both strategic and tactical actions with key accounts Interface with assigned customers to distill requirements, requests, and issues into actionable tasks for the greater cross‑functional teams Own weekly customer meetings, notes, presentations, and follow up on key programs Communicate effectively with both internal and external senior managers to better understand customer needs and share learnings Provide guidance on responses, deliverables, and proposals based on strong working relationships with assigned accounts Track status to customer deliverables and take ownership of meeting and exceeding expectations Develop and assemble customer-facing technical/engineering content including presentations, RFI and RFQ responses, and other customer‑requested data or analysis What you have Working knowledge of automotive and/or industrial product development cycles, supply chain interdependencies and commercial terms impacting revenue recognition Ability to work effectively across multiple departments in a deadline‑driven environment Understanding of how to prioritize, elevate, and gain buy‑in from key stakeholders to quickly drive customer issues to effective resolutions```output only ... further. What-development #J-18808-Ljbffr Aeva