Senior Program Manager

Senior Program Manager

Location: Sunnyvale, CA - Onsite 3 Days

Duration: 6 months

Key Responsibilities:

• Lead and manage complex cross-functional programs from initiation through execution and closure.
• Define program scope, objectives, timelines, milestones, and success metrics aligned with organizational goals.
• Partner with executive leadership, business stakeholders, engineering, finance, operations, and other teams to ensure strategic alignment.
• Establish and maintain program governance frameworks, reporting cadence, and communication plans.
• Drive program planning, dependency management, risk mitigation, issue resolution, and change management activities.
• Monitor program performance, track KPIs, and provide executive-level status updates.
• Manage multiple workstreams simultaneously while ensuring priorities remain aligned with business objectives.
• Facilitate decision-making across stakeholders and proactively remove execution roadblocks.
• Ensure resource planning and budget tracking for assigned programs.
• Lead continuous improvement initiatives to optimize processes, tools, and operational efficiency.

Core Competencies:

• Advanced program management and strategic planning skills.
• High proficiency in change management, strategic and operational risks, across portfolios.

Planning & Execution:

• Develop and implement program management frameworks and best practices.
• Capable of effectively balancing short- and long-term approaches to achieve results: ensures the team consistently meets its targets, goals, and objectives, while considering how current outcomes impact and support future needs and developments
• Ability to anticipate risks and issues in a proactive manner and drive to resolution.

Communication:

• Strong leadership and executive communication abilities for cohesive and unified messaging within teams across ISI.
• Communicate program vision, goals, and progress to executive leadership and key stakeholders.
• Highly skilled at translating strategic, financial, and technical content into a clear sense of purpose that effectively engages multiple teams.
• Manages stakeholder expectations and engagement at the strategic level.

Sphere of Influence:

• Influence organizational strategy and decision-making by collaborating with the executive leadership team.
• Ensures coordination and alignment between multiple programs to achieve organizational goals.
• Acts as a thought leader in program management, influencing best practices and methodologies within the organization.

Decision Making & Problem Solving:

• Influence decisions that have organizational impact to ensure programs align with strategic goals.
• Analyze long-term impact of decisions on the organization and alignment with organization strategic objectives.

Required Qualifications:

• 8+ years of experience in program management, project management, strategy, operations, or related roles.
• Advanced certifications and/or a master's degree in business administration or a related field.
• Proven experience managing large-scale, cross-functional enterprise programs.
• Strong leadership and stakeholder management skills across technical and non-technical teams.
• Experience working in fast-paced and highly matrixed organizations.
• Excellent communication, presentation, and executive reporting skills.
• Strong analytical, organizational, and problem-solving capabilities.
• Experience with program management tools such as Jira, Box, Smartsheet, Microsoft Project, or similar platforms.
• Ability to manage competing priorities and deliver results under tight deadlines.
• Familiarity with change management and organizational transformation initiatives.
• Familiarity with Salesforce platform & Eco-system
• Prior management experience in Go-to-Market (GTM) highly preferred
• Comfortable with ambiguity and able to navigate across departments and teams to get things to a logical conclusion