Housekeeping Supervisor

Housekeeping Supervisor

Supervise housekeeping staff ensuring brand/hotel guest service and sustainability standards are met.

Executive Housekeeper – Front Office Manager – Assistant General Manager – General Manager

Train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

Screen job applicants, and hire new employees (in the event housekeeping associates are HHM employees.)

Train staff to clean rooms in an efficient manner according to established standards or partner with external vendors to ensure staff is trained properly.

Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction.

Issue cleaning supplies and equipment to associates.

On occasion, clean rooms or assist staff with cleaning rooms.

Address associate performance and behavior concerns by either direct intervention with HHM associates or through vendors.

Supervise laundry employees, if applicable.

Prepare work schedules for HHM associates or provide vendors with anticipated occupancy to ensure proper staffing levels.

Follow sustainability guidelines and practices related to HHM's EarthView program.

Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.

Assist in the breakfast area as needed.

Ensure overall guest satisfaction.

Perform other duties as requested by management.

High School diploma preferred.

Previous housekeeping experience or equivalent training required.

Previous supervisory responsibility preferred.

Competitive wages for full time and part time opportunities

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Work schedule varies and may include working on holidays, and weekends.

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, reaching, kneeling, bending.

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

Enjoy the only All-Suite Holiday Inn Resort in Orlando, Florida at the entrance to the WALT DISNEY WORLD® Resort where Kids 11 and under eat free for breakfast and dinner! The Holiday Inn Resort Orlando Suites – Waterpark is located in the heart of Orlando, one mile from the Walt Disney World Resort theme parks. Complimentary, scheduled shuttle service is available.

The resort is minutes from the Walt Disney World Resort area, Universal Orlando, SeaWorld Orlando, The Orange County Convention Center and the I-Drive entertainment district featuring ICON360. Our location is easily accessible to shopping at both Orlando Premium Outlets and Disney Springs.

Our Orlando family resort features 777 spacious suites, free high-speed Internet access, microwave, mini-fridge, and 42" HDTVs. At the Holiday Inn Resort Orlando Suites – Waterpark, you'll enjoy two pools, the 4-D Experience, Bank Heist Laser Challenge, resort entertainment and Arcade. The resort's Marketplace is the hub for shopping, dining and entertainment with a gift shop, food court, full service restaurant and bar.

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.