Product Management - UX Professional

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Product Management - UX Professional (Architect/Designer)

Location: Charlotte NC (Onsite Role)

Job Description:

In this pivotal role, you will be responsible for improving user-facing features and functionalities that are shared across multiple product lines or teams—including things like design systems, marketing and communications experiences, or platform services used by various product development groups. The goal is to create consistent, high-quality experiences while also driving efficiency and reducing redundancy. The ideal candidate is a passionate, empathetic, and visionary design leader who thrives at the intersection of design, technology, and business strategy.

The role leads creative problem-solving across cross-functional teams, elevating thinking across the organization while aligning with broader business goals.

Proactively gathers, synthesizes, and applies insights from design research, competitive analysis, and data to inform strategic, full-featured product experiences.

Owns and drives complex programs of work, collaborating fluidly with product, engineering, and other cross-functional partners.

Attracts, hires, and mentors top-tier design talent, helping to grow and strengthen the team.

Approaches design with a holistic mindset to ensure we deliver seamless, end-to-end customer experiences.

Effectively manages multiple projects, adapting quickly to shifting priorities and business needs.

Advocates for and applies Design Thinking across the organization, embedding it into how we solve problems.

Communicates clearly and compassionately, fostering collaboration and psychological safety across teams.

Comfort with ambiguity along with an ability to motive teams and partners.

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