Coordinator of Enrollment Operations

Montgomery County Community College invites applications for the Coordinator of Enrollment Operations position. The Coordinator of Enrollment Operations is primarily responsible for the oversight of processing handled by the Enrollment Services Processing Center and the day-to-day management of the Student Services Resource Center (SSRC), Welcome Desk, and the Enrollment Services areas. This position has responsibility for assisting other Enrollment Services staff as needed to ensure College standards are satisfied. Create a work environment that strives for continuous improvement and staff involvement. This position includes administrative coverage responsibilities for the Enrollment Services area. Saturdays and evenings are required as needed, but especially during peak registration times. This position has been approved for a flexible work option arrangement. Flexible work options can be ended at any time by the College, Cabinet, and/or supervisors based on employee performance and/or as institutional needs change. This position has college-wide responsibilities and requires travel between all campuses and off‑site locations. The primary office location is the Pottstown campus. This position requires the PA Child Abuse, PA State Police, and FBI Fingerprinting clearances prior to the first day.

ESSENTIAL KNOWLEDGE & SKILLS

Education/Training/Work Experience Bachelor’s Degree required. 2 years of Higher Education Experience (Community College experience preferred) Minimum of 3 years supervisory experience preferred 2 years of Processing experience with system optimization work preferred 2 years of Call Center experience preferred Specialized Knowledge & Skills Understanding of Community College philosophy, practice and population Excellent written and oral communication skills; highly organized Advanced skills in Microsoft Office, including Outlook, Excel, Word, and PowerPoint. Familiarity with records/registration systems (Colleague preferred) Customer service experience Montgomery County Community College is committed to assuring equal opportunity to all persons and does not discriminate on the basis of race, color, religion, religious creed, sex, ancestry, national origin, age, affectional or sexual orientation, genetic information, gender identity, gender presentation, veteran’s status, marital status or disability in its educational programs, activities, or employment practices as required by Title IX of the Educational Amendment of 1972, section 504 of the Rehabilitation Act of 1973, and other applicable statutes. Inquiries concerning Title IX relating to equal opportunity on the basis of sex should be referred to: Title IX Coordinator, Mikiba W. Morehead, Ed.D., TNG, LLC, at View email address on click.appcast.io. All other equal opportunity inquiries, including those based upon disability, should be referred to: The Director of Equity, Diversity & Belonging, at View email address on click.appcast.io or View phone number on click.appcast.io. #J-18808-Ljbffr The Chronicle Of Higher Education, Inc.