Patient Account Representative

Patient Accounts Representative

Responsible for answering incoming patient phone calls, verifying insurance coverage, processing payments, resolving billing inquiries, communicating with patients about their outstanding balance, working with insurance companies to ensure accurate claims submission and timely reimbursements. Billing hospital claims to various insurance carriers and governmental agencies following up on unpaid claims with various insurance carriers and/or governmental agencies, which could include following up with collection agencies, attorneys and/or other third-party agents.

Minimum Requirements

• Requires the ability to communicate effectively via verbal and written skills.
• Good computation and organizational skills, able to understand an Insurance Explanation of Benefits.
• Detail oriented and understands basic problem solving skills.
• Related office experience and computer skills preferred via Microsoft Excel and Word products.