Remote Technical Support & Training Specialist

National Safety Council

Remote job

National Safety Council is seeking a Technical Service Specialist to provide remote, multichannel support for our web-based eLearning platform. You will handle inquiries via phone, chat, and email, perform Level 2 troubleshooting, and develop training materials to ensure consistent service. The role includes coaching teammates, QA support, and creating process docs while maintaining contact center metrics and user acceptance testing for LMS software updates. #J-18808-Ljbffr National Safety Council

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Vacancy posted 1 day ago

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