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Service Supervisor

Tesla

What to Expect Tesla's Service Shop Supervisors lead our service shop floor teams. In this role, youare responsible formanaging a team of technicians and ensuring they provide exceptional service whilemaintainingoperational efficiency in our service centers.
What You'll Do
  • Lead, coach, and develop a highly engaged team of technicians to achieve service output goals
  • Maintainappropriate shoprecords and inventories and manage smooth workflow in the service center
  • Serve as the process leader for shop activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service center team
  • Partner with Service Manager and other key stakeholders toestablishtargets for quality, speed, and cost in line with customer and business needs
  • Monitor to ensure that all employeescomply withsafety regulations and the service center's safety program
  • Work with employees to manage schedules and resolve technical and personnel problems
  • Conduct regularly scheduled one on one developmental meetings with team members tofacilitateprofessional development andmonitorteam training requirements

What You'll Bring
  • Bachelor'sdegree, or equivalentexperience
  • Prior leadership experience (1-3 years) in a service-focused industry preferred; automotive expertise is notrequired
  • Excellent communication, time-management, and problem-solving skills, and an ethical execution of Tesla standards
  • Excellent interpersonal and communication skills
  • Able to work a flexible schedule, including weekday and weekend overtime
  • Proficient with Microsoft Office Suite
  • Valid driver's licenserequired

Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
Vacancy posted 3 days ago
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