Store Manager

DuoDuo Snacks is a modern lifestyle retail brand bringing globally trending snacks, collectibles, and lifestyle products to the U.S. market. We don’t just sell products - we aim to create a warm, enjoyable, and engaging shopping experience for every customer. Role Overview As a Store Manager, you will serve as the primary leader and point of responsibility for the store. Within the company’s established operating framework and management guidelines, you will oversee daily store operations, team coordination, and execution. We are looking for a leader who demonstrates strong accountability, integrity, and steady judgment, and who can lead the team to operate the store in a reliable, organized, and trustworthy manner. Key Responsibilities Store Operations Management Oversee daily store operations to ensure processes are executed smoothly, efficiently, and in compliance with company standards Maintain store environment and visual merchandising standards to create a clean, modern, welcoming, and attractive shopping atmosphere Supervise inventory management, replenishment cadence, and loss control, taking a responsible approach to improving inventory efficiency Sales Performance & Operational Support Monitor and follow up on store sales performance and daily results Review and interpret basic sales data (e.g., traffic, average ticket, category performance) to support continuous improvement Support and execute promotional activities and key product initiatives to encourage customer engagement and repeat visits Cash Management & Operational Compliance Oversee store cash handling and monitoring to ensure clear, accurate, and reliable records Execute cash handling procedures honestly and with integrity, including register operations, cash reconciliation, and deposits Safeguard cash security and minimize discrepancies, errors, and operational risk Ensure store operations comply with company financial policies and procedures Manage frontline hiring, training, scheduling, and daily staff supervision Adjust staffing plans flexibly based on store needs, including holidays and peak business periods, and oversee schedule planning Lead by example with strong leadership influence and team cohesion, fostering a culture of integrity, accountability, and mutual trust Motivate the team to maintain strong execution, stability, and collaboration Support employee growth and internal development to build a stable, long-term team Customer Experience Management Ensure customers receive consistent, professional, and trustworthy service Handle customer feedback and concerns responsibly to protect brand reputation Demonstrate strong service awareness, communication skills, and organizational ability Qualifications Bachelor’s degree or above Previous experience as an Assistant Store Manager or Store Manager preferred Strong sense of accountability, integrity, and professional ethics Ability to perform under pressure with consistent execution Strong communication and customer service skills Demonstrated leadership influence and ability to build team cohesion Ability to flexibly adjust holiday and peak-period scheduling, with strong situational judgment and adaptability Bilingual proficiency in English and Mandarin #J-18808-Ljbffr