Applications Engineer - Manufactured Products

Job Description

Job Description

Job Title : Applications Engineer - Manufactured Products Location : Butler, NJ Type : Contract to Hire Compensation : $28-$30/hour, depending on experience Contractor Work Model : Onsite Schedule : 1st Shift

Applications Engineer - Manufactured Products

Summary: The Manufacturing Applications Engineer is responsible for assisting customers and distributors in manufactured product applications. Personnel in this position will leverage in-depth product knowledge to provide effective solutions. The Applications Engineer will also have a substantial role in marketing products and maintaining customer and distributor relationships. To a lesser degree, the Applications Engineer will assist in processing orders (received via mail, fax, phone or e-mail) and handling quotations, lead-time requests and estimated delivery requests. Responsibilities:

• Initial point of contact for technical assistance on manufactured parts with requests by customers and distributors.
• Talk through and understand typical applications of manufactured products as explained by customers and provide potential solutions based on product performance knowledge and published information.
• Answer any technical questions about manufactured products or effectively pass the question on to internal personnel who can provide an accurate answer.
• Receives and handles request for formal price quotation, lead time, purchase order, order changes, adjustments and cancellations from customers.
• Archives and maintains relationships with customers.
• Works to expedite deliveries as necessary. Confers with production, sales, shipping, inventory or transportation companies to expedite or trace delayed/missing shipments. Follows up on customer inquiries.
• Makes price and delivery quotations verbally for standard items to approved customers.
• Refers customers to pre-established Distributors in their area and/or specific industry.
• Assists customers and distributors with proper product selection for their applications.
• Maintains the sales contact management system.
• As needed, can perform all duties of a Customer Service Rep.
• Assist VP of Engineering and/ or VP of Sales and Marketing in various capacities.
• Provide input to engineering for new product development or general R&D based on customer communication.
• Some overnight travel will be required.
• Participation in relevant industry trade associations example: CGA

Qualifications:

• College degree required - Engineering/Manufacturing field
• Knowledge of and ability to read technical drawings and specifications.
• Must know MSOffice
• Must have strong verbal and written communication skills.
• Advanced skills including statistical and financial knowledge.
• Ability to analyze and solve complex problems.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision and the ability to adjust focus.

Work Environment:

• This role is on-site in Butler, NJ
• The work environment is greater than 90% office based.
• The noise level in the work environment is usually quiet.
• Some travel may be required.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M1 Ref: #562-Joule Staffing - Edison