Technical Delivery Lead

Who Are We? Groundswell is a premier technology integrator and solution provider, resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell, represents our commitment to be an unstoppable, seismic change in government. We are a small company culture with big company reach and results. What You’ll Do Groundswell is seeking a highly skilled and customer-focused Technical Delivery Lead to drive the successful execution of product implementations and technical solutions. The Technical Delivery Lead will lead cross‑functional teams consisting of developers, business analysts, solution architects, data scientists, and functional subject matter experts, and serve as the primary interface between the customer and the delivery team. They will combine strong technical expertise, product knowledge, and leadership capabilities to ensure high‑quality, on‑time, and on‑budget delivery while building trusted customer relationships. Key Responsibilities Customer Leadership & Engagement: Serve as the primary point of contact and “face” of the delivery teams to the customer, build and maintain strong, trusted customer relationships, lead customer meetings including sprint reviews, status updates, roadmap discussions, and issue resolution, and lead executive briefings on project status, milestones, and product roadmap sessions. Translate business objectives into actionable technical plans and proactively manage customer expectations, risks, and dependencies. Delivery Ownership: Own end‑to‑end delivery outcomes for assigned engagements, manage multiple delivery teams with disparate customers and systems, ensure solutions are delivered on time, within scope, and with high quality, drive sprint planning, prioritization, and backlog refinement in collaboration with the BA and Solution Architect, monitor progress, identify risks, and remove blockers, and ensure alignment between customer requirements and technical implementation. Technical & Product Expertise: Maintain a strong understanding of the product architecture, capabilities, and limitations; partner with the Solution Architect to design scalable, high‑quality solutions; review technical designs and implementation approaches to ensure alignment with best practices; provide hands‑on technical guidance when needed; and ensure product configurations and customizations are aligned with strategic product direction. Team Leadership: Lead and mentor a cross‑functional pod (developers, BA, Solution Architect, SMEs), foster accountability, collaboration, and continuous improvement, support team capacity planning and workload management, create a culture of ownership, quality, and customer focus, provide performance feedback, and contribute to professional development. Operational Excellence: Track delivery metrics and report status to internal stakeholders, drive process improvements across delivery workflows, ensure documentation standards and governance requirements are met, and contribute to best practices and reusable frameworks. Qualifications 6+ years of experience in software delivery, technical project management, or engineering leadership. Strong technical background in software engineering, systems architecture, or a similar field. Experience leading cross‑functional teams and customer‑facing work with enterprise clients. Deep understanding of the software development lifecycle (Agile/Scrum preferred). Strong problem‑solving and decision‑making skills. Experience with public sector software implementations. Excellent communication, presentation, and organization skills; multi‑tasking and time‑management skills are essential. Must be a U.S. citizen per contract requirements and able to obtain and maintain a government Secret security clearance as required. Candidates local to the DC‑Maryland‑Virginia (DMV) area highly preferred. Location & Travel Candidates located in the DMV area will be expected to travel approximately 5% of the time. Non‑local candidates must be willing and able to travel up to 20% for key meetings, team events, or client engagements. Preferred Experience Enterprise SaaS products. Working closely with product and engineering teams. Background in consulting or implementation services. Technical hands‑on experience in relevant technology stack. Experience with Department of War (DoW) software implementations. Benefits Comprehensive medical, dental, and vision plans. Flexible Spending Account. 4% 401(k) match (immediate vesting). Paid Time Off. Tuition reimbursement, certification programs, and professional development. Flexible work schedule. On‑site gym and childcare option. Compensation The salary range for this role is estimated at $100,908.00 – $199,838.00. The range reflects various factors such as skill set, experience, training, licensure, certifications, and other business and organizational needs. The disclosed range has not been adjusted for geographic differentials. Compensation decisions will depend on the facts and circumstances of each case. Equal Opportunity Employer Groundswell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. #J-18808-Ljbffr