CMDB-Driven ITSM Specialist (ServiceNow)
$71.09k - $118.5kVoya Financial
Voya Financial in Boston, MA, seeks an experienced Configuration Management specialist to own CMDB governance and ITSM data accuracy across the enterprise. You’ll implement policies, monitor health, and partner with CI owners and service teams to maintain reliable configuration data. The role requires 4+ years in ITSM, ServiceNow expertise, and strong collaboration. You’ll contribute to reporting, process improvement, and use Excel and BI tools. Salary ranges from $71,090 to $118,500 USD. #J-18808-Ljbffr Voya Financial
$94.43k - $202.75k
...adaptable and thrive in a collaborative, team-driven culture. At KPMG, our people are our... ...KPMG is currently seeking a Sr. Associate, ServiceNow to join our Consulting practice.... ...executing engagement workstreams across ITSM, ITOM or IRMLead client workshops to present...ServicenowH1bLocal area- ...We are seeking a highly experienced ServiceNow ITSM Developer to support the design, development... ...Experience: Hardware Asset Management CMDB / Configuration Management Service... ...scheduling Notifications & event-driven automation Outage management Preferred...ServicenowFull timeRemote work
- ...accuracy across systems and guiding adoption of new features within ServiceNow CMDB. You will collaborate with cross‑functional teams to optimize... ...governance with policy. This role emphasizes data quality, ITSM integration, and scalable, sustainable configuration...Servicenow
- ...Configuration Management Analyst to advance CSDM adoption and CMDB accuracy within IT configuration data. You will... ...years of data or process analysis experience, strong ServiceNow and ITIL knowledge, and a background in ITSM/ITIL service management. #J-18808-Ljbffr JobtailorServicenow
$120.96k - $181.44k
...Purpose The Senior Manager, CMDB and Data Analytics is responsible... ...improvement of the ServiceNow Configuration Management Database... ...Infrastructure, Asset, Security and ITSM teams to ensure data,... ...analysts, data and analytics specialists, and governance specialists....ServicenowFull timeWork at officeRemote workFlexible hours- Ahold Delhaize USA is seeking a Senior Manager to lead ServiceNow CMDB and analytics, shaping strategy, governance, and data quality. You will partner with platform engineering, architecture, and business stakeholders to deliver trusted data and actionable insights for...ServicenowFlexible hours
- American Family Insurance is seeking a Lead Technology Services Specialist to own ITSM Data & Analytics across the enterprise. You will deliver... ...to leadership, service owners, and operations teams. Using ServiceNow, Tableau, and Google Cloud Platform, you will transform...Servicenow
$71.09k - $118.5k
...governance of the enterprise Configuration Management Database (CMDB), from ServiceNow discovery to the annual certification process with... ...configuration items that expose risk for IT Service Management (ITSM) processes, including Incident Management, Change Management...ServicenowPart timeWork experience placementWork at officeLocal areaFlexible hours- ...role partners with the ITSM team, CAB Co-Chairs, service... ...CI relationships and CMDB data to inform risk... ...reporting and maintain ServiceNow dashboards; analyze change... ...process maturationData-driven decision making and... ...Certified Implementation Specialist, ITSM Professional)Experience...ServicenowWork at officeRemote work
- ...Federal Reserve Bank of Boston is seeking a Problem Management Specialist to join the FRFS Service Management Organization. You will... ...experience, plus ITIL certification preferred and strong skills in ServiceNow, Salesforce, Dynatrace, or Grafana. #J-18808-Ljbffr Federal...Servicenow
- ...ServiceNow DeveloperCandidate must be having strong experience 10+ years in ServiceNow development... ...Should have work experience on multiple ITSM modules and integrated with multiple... ...ServiceNow certification. Knowledge on ITOM and CMDB area is preferred. Should be able to...ServicenowWork experience placement
- ...) SpecialistThe Senior Environmental, Health and Safety (EHS) Specialist will provide technical, program development and management, and... ...respond to requests via our internal request tracking system, ServiceNow, in a timely manner.Work closely with service vendors, EHS...ServicenowFor contractorsWork at officeLocal area
- ...DPR Construction is looking for a skilled ServiceNow Platform Developer to support digital initiatives in the construction industry. This role focuses on developing solutions for HR Service Delivery and IT Service Management. The ideal candidate will have at least 2 years...Servicenow
$30 - $35 per hour
...possess at least 5 years of experience in support roles, demonstrating skills in device configuration and ticketing systems like ServiceNow. Responsibilities include managing ticket queues, coordinating vendor support, and providing assistance for on-site events. Competitive...ServicenowHourly payContract work- ...of agentic AI into core ITSM workflows — including autonomous... ...AIOps, observability-driven operations, platform... ...Professional or Strategic Leader, ServiceNow Certified Implementation Specialist, and/or relevant cloud or... ...XLA outcome metrics, and CMDB asset governance for...ServicenowFull timeWork experience placementLive inWork at officeLocal areaShift work
- ...currently seeking a Tech Solns. Arch. Sr. Specialist Advisor to join our team in Canton,... ...tools such as Microfocus ALM, Azure DevOps, ServiceNow, SharePoint, and other third-party... ...automation stability.Evaluate emerging AI-driven quality engineering tools and recommend...ServicenowWork at officeRemote workFlexible hours
$121.8k - $182.6k
Problem Management Specialist This role is critical in supporting and advancing the operational stability of FRFS products, including Fedwire... ...systems (preferred) and monitoring/tracking software (e.g., ServiceNow, Salesforce, Dynatrace, Grafana, or similar). Strong...ServicenowWork experience placementWork at office- South Shore Health System seeks a ServiceNow Platform Administrator to support, stabilize, and expand our ServiceNow platform following a... ...directly impacts stability, adoption, and long-term success across ITSM, HRSD, and ITOM. The ideal candidate is hands-on and versatile,...Servicenow
$40 - $50 per hour
Overview Leave & Disabilities Administration Specialist 6+ months, could extend Hourly : $40-50 2-3 days on site Cambridge Must Haves... ...with employees regularly MS Excel Preferred SAP ServiceNow ticketing system Higher Ed Experience with data gathering, data...ServicenowHourly payTemporary workWork at office$161.6k - $180.1k
...Operations, the Associate Director of ITSM is a strategic leader... ...related workflows in a shared ServiceNow instance, and establishing new... ...article creation and curation, CMDB, and catalog maintenance. Operational... ...-first, user-experience-driven mindset that supports end-user...ServicenowFor contractorsRemote work$75.04k - $112.56k
...Sustainability, Commercial, Digital and E-commerce, Technology and more. Specialist, Learning Administration builds relationships with brands and... ...review, research, testing, and resolution of help requests in ServiceNow/email Troubleshoots technical issues with courses and...ServicenowWork at officeLocal areaRemote workFlexible hoursShift work- South Shore Health is seeking a ServiceNow Platform Administrator to support, stabilize, and expand our ServiceNow platform following a recent... ...platform stability, adoption, and long-term success across ITSM, HR Service Delivery (HRSD), and IT Operations Management (ITOM...ServicenowRemote job
- ...Title: ServiceNOW Administrator Department: Information Technology Location: Boston, MA (hybrid) Client - Bain... ...of ServiceNOW base tables and relationships ~ CMDB knowledge, CI relationship and ITSM module knowledge a must ~ Knowledge of ServiceNOW...Servicenow
- ...administration of HEAT (FrontRange) application - HEAT v7• HEAT CMDB configuration and integration with other products• Work... ...and SaaS-based Enterprise IT Service Management (ITSM) platforms such as ServiceNow, BMC Remedy, and FrontRange• Participate in a life cycle...Servicenow
$121.8k - $182.6k
...Reserve Financial Services (FRFS) is seeking a Problem Management Specialist to join our evolving enterprise-wide Service Management... ...systems (preferred) and monitoring/tracking software such as ServiceNow, Salesforce, Dynatrace, Grafana, or similar tools within a large...ServicenowFull timeTemporary workPart timeWork experience placementWork at officeLocal areaShift work$99.5k - $214.4k
...future of AI, and you are the future of Salesforce.This is a unique Specialist Account Executive role within the Products, Auto, Consumer, &... ....In this role, you will help customers navigate AI-driven transformation by aligning business objectives with advanced data...Full time- ...Technology Group in Boston is seeking a customer-focused IT Help Desk Specialist with 2+ years of professional experience or a mix of... ...communicate in writing, and leverage technologies including Cisco, ServiceNow, Active Directory, Exchange, Remote Assist, and MS365 to...ServicenowInternshipRemote work
- ...Service Data Model (CSDM) implementation Support CMDB updates and analysis, and drive CSDM adoption across... ...process analysis experience Strong understanding of the ServiceNow platform and ITIL processes 3 plus years of ITSM / ITIL service management related work experience...ServicenowWork experience placement
$80k
...means becoming part of a collaborative, mission-driven organization where teamwork, accountability, and... ...position, and receipt of authorization to proceed. ServiceNow Team Lead provides senior leadership for enterprise ITSM and ITOM capabilities. This role leads...ServicenowContract workRemote workNight shift$40k
...becoming part of a collaborative, mission-driven organization where teamwork,... ...records within ticketing systems (e.g., ServiceNow), ensuring accurate documentation of events... ...incident tracking and documentation using ITSM tools (e.g., ServiceNow or similar). ~...ServicenowContract workRemote workShift workNight shift
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