Home Care Administrative & Billing Coordinator

Home Care Administrative & Billing CoordinatorAvanta Care Home Health is dedicated to providing compassionate, high-quality home care services to clients throughout the Atlanta area. We believe in supporting our clients with dignity and respect while maintaining the highest standards of care and compliance. We're a growing agency looking for a proactive, self-directed professional to join our team as our Home Care Administrative & Billing Coordinator. This isn't a role for someone who needs everything laid out—we need someone who can build structure, improve processes, and take ownership of operations.As a small, growing agency, we need someone who can work independently, identify gaps, and create solutions. You'll be responsible for day-to-day operations, but you'll also be a change agent—someone who sees what needs to be done and does it without waiting to be told. This role is perfect for someone who:Is proactive and self-directed—you don't wait to be told what to doThrives in small company environments where you wear multiple hatsIs comfortable working independently and making decisionsEnjoys building structure and improving processes, not just following themIs a change agent who sees problems and creates solutionsTakes ownership and doesn't need everything laid out step-by-stepValues accuracy, compliance, and doing things the right wayWhat You'll DoBilling & Revenue Cycle ManagementExecute weekly, bi-weekly, and monthly billing cycles for private pay and third-party programsSubmit VA third-party billing every Monday with precision and timelinessMaintain accurate billing documentation aligned with care plans and time recordsPrepare and deliver weekly Billing & Receivables reports to leadershipTrack outstanding balances and manage receivables according to company proceduresClient File & Documentation ManagementMaintain and update electronic client files to ensure documentation is current and audit-readyConduct regular audits of electronic records for accuracy and completenessOrganize and store required documents according to agency standardsSupport internal audits and external reviews with confidenceClient Experience & Quality AssuranceConduct monthly client satisfaction surveys and weekly satisfaction callsDocument client feedback with detail and professionalismEscalate concerns to the Care Team Coordinator or Agency Director promptlyHelp maintain strong client relationships through proactive communicationEmployee File & Onboarding SupportCreate and maintain electronic employee folders for newly hired caregiversVerify completion of Paycor onboarding and all required employment documentationKeep employee records organized, up-to-date, and compliantWhat We're Looking ForRequired Qualifications3+ years of billing experience in healthcare or service-based settingsExperience with third-party billing (VA, insurance, or similar programs)Proficiency in Excel or Google Sheets (formulas, pivot tables, reporting)Experience with electronic health records (EHR) or client file management systemsStrong understanding of HIPAA and confidential information handlingExcellent attention to detail and documentation accuracyAbility to manage multiple recurring deadlines without dropping the ballClear written communication skillsSelf-directed and proactive—comfortable working independentlyComfortable with ambiguity and building processes in a small company environmentChange agent mindset—you see what needs to be done and take initiativeAbility to reliably commute to Sandy Springs office 2 days per weekPreferred QualificationsExperience with Paycor or similar onboarding systemsBackground in home health, home care, or healthcare administrationExperience with VA billing or government programsFamiliarity with accounts receivable managementExperience working in small companies or startups where you built processes from scratchTrack record of identifying operational gaps and implementing solutions independentlyWhy Join Avanta Care?Hybrid Flexibility: 3 days remote, 2 days in Sandy Springs officeTemp-to-Perm Opportunity: Prove your fit while we prove oursProfessional Growth: Build expertise in healthcare operationsCollaborative Team: Work with supportive leadershipMeaningful Work: Be part of compassionate care deliveryCompensation & BenefitsSalary Range:Competitive, based on experienceBenefits:Hybrid work schedule (3 days remote, 2 days in Sandy Springs office)Temp-to-perm opportunity with clear path to permanent employmentProfessional development opportunitiesSupportive team environmentOpportunity to grow with an expanding agencyHow to ApplyReady to become the operational backbone of our agency?To apply for this position:Complete our online skills assessment (30 minutes)Provide your contact information and salary requirementsAnswer 30 multiple-choice questions about billing, documentation, and administrative processesEqual Opportunity EmployerAvanta Care Home Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.