Manufacturing Technician

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We are currently seeking a Senior Director of Chiller Sales, Engineering & Aftermarket, Data Centers. This role is a home office-based role with proximity to a hub Airport for travel purposes. (Preferred: Major Data Center Markets such as Northern Virginia, Dallas, Phoenix, Atlanta, Chicago, Silicon Valley, or Remote)

Position Overview

The Senior Director, Chiller Sales, Engineering & Aftermarket is responsible for leading sales execution, engineering support, aftermarket operations, and business development activities for the company's data center cooling solutions business across North America. Reporting to the Vice President or Senior Vice President, this role supports the execution of commercial growth strategies, customer engagement initiatives, and organizational development efforts within the hyperscale, colocation, enterprise, and AI data center markets.

The Senior Director will partner closely with executive leadership to implement strategic initiatives, strengthen customer relationships, and drive revenue growth while building a high-performing team focused on operational excellence and customer success.

Essential Duties and Responsibilities

Strategic Leadership

• - Support the development and execution of business strategies and annual operating plans.
• - Contribute to annual revenue, profitability and market growth objectives.
• - Identify emerging opportunities within hyperscale, colocation, enterprise, and AI data center markets.
• - Lead strategic planning and business expansion initiatives.
• - Develop relationships with key customers and industry stakeholders.
• - Monitor market trends, competitive activity, and technology developments.
• - Lead all sales functions associated with data center cooling solutions.
• - Achieve annual bookings, revenue, profitability, and market share objectives.
• - Develop strategic account plans for major customers.
• - Direct sales efforts involving: Hyperscale Operators, Colocation Providers, Cloud Service Providers, etc.
• - Lead negotiations on major projects and strategic agreements.
• - Improve sales effectiveness through process optimization, forecasting, and pipeline management.

Engineering & Technical Leadership

• - Lead customer-facing engineering and application support teams to ensure successful project execution and customer satisfaction.
• - Develop and maintain strategic relationships throughout the mission-critical ecosystem.
• - Represent the organization at major conferences, trade shows, and industry associations while enhancing brand awareness and customer engagement.
• - Collaborate with Product Management by providing customer and market feedback to support future product development.
• - Provide voice-of-customer feedback.
• - Identify opportunities for product enhancement and innovation.

Project Management & Aftermarket

• - Direct and develop project management and aftermarket support functions to ensure operational excellence and customer success.
• - Develop effective strategies to route products from factories to job-sites.
• - Create detailed aftermarket and parts programs that meet critical timing criteria.
• - Align with third -party technical support to provide seamless factor support.

Data Center Market Development

• - Build and maintain relationships with key stakeholders across the data center ecosystem, including owners, consultants, contractors, and design firms.
• - Build deep market intelligence with AI data centers, high density computing, liquid cooling, etc.
• - Represent LG at major industry events.

Product and Technology Alignment

• - Partner with Product Management to define future product roadmaps.
• - Influence development of new products.
• - Provide direct voice-of-customer feedback.
• - Ensure products align with evolving data center standards.

Organizational Leadership

• - Lead and develop a high-performing team while fostering collaboration across sales, engineering, product management, and operations.
• - Coach and deve