Sales Support Specialist

Job Title: Sales Support Specialist

Location: Cary, NC

Employment: Contract (12 months)

Industry: Manufacturing

Compensation: $ 30.35-$ 32.71/ Hour

Schedule: 40hours /week

About the Opportunity:

• Prepares, reviews and books customer orders / revisions to orders.
• Reviews customer orders and checks consistency and completeness in cooperation with all involved stakeholders on both customer side and client sales or project management organization.

Why You'll Love Working Here:

• Supportive, team-driven culture that values collaboration, transparency, and accountability 
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries 
• People-first environment that encourages employees to bring their authentic selves to work 
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates 

Why This Opportunity is Exciting:

• This role offers the chance to join a company that prioritizes both people and performance-where your contributions directly impact client success while giving you room to grow and develop professionally. 

About Acara Solutions

• Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Sound like a good fit?

TODAY. Resumes to: View email address on careers.acarasolutions.com

What You'll Do:

• Initiates sales orders / purchase orders to vendors according to customers' requirements.
• Interfaces with factory and product / marketing groups to resolve configurations and technical changes.
• May determine discount rates applied at time of sale.
• May resolve issues related to transaction quality.
• Guides the customer sales support process related to factory tours, product demonstrations or presentations, new product trainings, trade shows, field sales support and pricing.
• Needs professional technological know-how, methods, tools and principles, and applies to differing and variable situations.
• Needs to solve assigned, non-routine tasks, to contribute to projects or assignments, or to support development of guidelines, methods, tools or business processes.
• These positions are expected to contribute to and deliver business processes or detailed technology solutions, in a self-managed and target oriented manner, and thus contributes to team results.
• Positions focusing on analyzing, developing, testing or implementing processes, technologies and systems in their specific field of expertise, from first principles.
• Targets are short to medium term (best to be characterized as milestones), and achievements are monitored.

Job Requirements

What You'll Bring:

• High School Diploma or GED
• 2+ years of experience in order management, sales operations, customer support

What Sets You Apart:

• Master Entry.
• Good knowledge in a technical field or business method including the basic theoretical background.
• Develops basic business understanding.
• Contributes to team effort, awareness of expected value add.
• May improve processes, business methods or technical components

Additional Information:

• Upon offer of employment, the individual will be subject to a background check

After you , you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.