Patient Care Associate (PCA)

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Patients will receive care that meets their individual needs in all patient settings.

Job Description:

Schedule

36 hours/week

The Endoscopy department is closed on weekends and holidays.

About the Role

If you're looking for an opportunity to build a career in healthcare while making a difference every day, this Patient Care Associate (PCA) role is a great place to start.

You'll work alongside nurses, physicians, and technicians to provide hands-on care for patients before and after endoscopy procedures. This is a patient-focused role where you'll help patients feel comfortable, safe, and supported throughout their visit.

What You'll Do

• Support patients before and after procedures

• Assist with walking, dressing, toileting, feeding, and other activities of daily living

• Obtain vital signs and report changes to the nursing team

• Transport patients throughout the department

• Prepare patient rooms and turn over recovery spaces

• Assist with admissions, transfers, and discharges

• Answer call lights and support patient communication

• Help maintain a clean, safe, and organized environment

Training is provided for additional clinical skills, including:

• IV removal

• 12-lead EKGs

• Blood draws (phlebotomy)

You may also assist with administrative and front desk responsibilities as needed.

What Makes You Successful

We're looking for someone who is:

• Reliable and dependable

• Compassionate and patient-centered

• A team player who enjoys helping others

• Eager to learn new clinical skills

• Comfortable in a fast-paced healthcare environment

Healthcare experience is helpful, but enthusiasm, a strong work ethic, and a willingness to learn are just as important.

Why Join This Team?

You'll become part of a collaborative Endoscopy team where nurses, physicians, and support staff work closely together to deliver exceptional patient care. This role offers meaningful patient interaction, opportunities to learn new clinical skills, and exposure to procedural medicine in a supportive environment.

Minimum Qualifications

• High school graduate or equivalent

• Previous clerical experience (preferably in a healthcare setting). Medical terminology is preferred.

• Ability to read and write at level 8, as documented on "Invest," the hospital's Employee Learning Laboratory software.

• An ability to set appropriate priorities and organize workflow.

• An ability to concentrate and pay attention to detail during frequent interruptions.

• Strong interpersonal skills are necessary to interface with support and professional staff and patients.

Work Environment

This role is based in a busy hospital setting and includes direct patient care, frequent standing and walking, and assisting with patient movement while following all hospital safety and infection prevention guidelines.

About Beth Israel Lahey Health

Beth Israel Lahey Health (BILH) places great value on being a diverse and inclusive community. BILH and the Department of {insert hiring department} are dedicated to diversity, equity, and inclusion as we aim to reflect the diversity of the patients in the communities that we serve. We believe in equal access to quality care, as well as employment and advancement opportunities encompassing the full spectrum or human diversity: race, gender, sexual orientation, religion, ethnicity, national origin and all the other forms of group and individual identity and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Pay Range:

$20.00 - $26.92

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled