Administration Assistant/Receptionist

Job Description

Job Description

Are you the kind of person who greets everyone with a smile, thrives in a fast-paced environment, and loves keeping things organized? We’re looking for an energetic, reliable, and detail-oriented Front Office Receptionist to join our team! If you’re self-motivated, enjoy helping people, and take pride in staying one step ahead, we’d love to meet you. What You’ll Do Answer incoming phone calls with warmth and professionalism Make outgoing calls to schedule and confirm appointments Welcome and assist patients with a positive, friendly attitude Verify insurance benefits and eligibility Check patients in and out efficiently Schedule appointments and manage the daily calendar Collect payments and explain financial options when needed Respond to emails, texts, and patient inquiries Maintain accurate patient records and update information Help keep the front office organized and running efficiently Coordinate with the clinical team to ensure a smooth patient experience Assist with administrative tasks and special projects as needed What We’re Looking For Energetic, positive, and welcoming personality Friendly with excellent customer service skills Reliable, dependable, and punctual Highly organized with exceptional attention to detail Self-motivated and able to work independently Strong communication and multitasking abilities Comfortable using computers and potentially learning new software Ability to remain calm and professional in a busy environment Team player with a willingness to jump in wherever needed