Public Safety Officer

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Provide security for the safety and protection of Hospitals patients, staff, general public, and properties. Periodically patrols buildings and grounds of Hospital. Examines doors, windows, and other points of entry to determine that they are secure. Tags and records all points of entry found unlocked or unsecured. Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts, in accordance to applicable laws. Watches for and reports irregularities such as fire hazards, leaking water pipes, and security doors left unlocked. Observes departing personnel to guard against theft of Hospital property. Records data such as property damage, unusual occurrences, and other acts of suspicious instances. Records all incidents in writing or electronic media. Assists local authorities with investigation of incidents committed on Hospital properties. Reports all criminal acts to the appropriate Security Leadership and or local authorities. Assists Hospital staff as required providing protection and safety to patients or other individuals. Adheres to all general orders and or special orders as directed.

I. Major Responsibilities:
1. Participates in the Hospital emergency room programs.
2. Ability to effectively deal with a wide range of public safety issues handling a multitude of variables in changing situations.3. Ability to interpret and understand written and oral instructions.4. Ability to apply common sense understanding to instructions that may be furnished by way of written document, oral command or diagram.5. Ability to cooperate with law enforcement agencies consistent with the Hospital's legal obligation to protect the rights and privileges of its patients in accordance with Federal and State Laws.

Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives.2. Attends variety of meetings, conferences, seminars as required or directed.3. Demonstrates use of Quality Improvement in daily operations.4. Complies with all health and safety regulations and requirements.5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.6. Maintains, regular, reliable, and predictable attendance.7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.

II. Position Qualifications:

License/Certification/Education: Required:1. High school diploma or general education degree (GED) required.

2. Obtain and satisfactorily complete the initial 8 hour Hospital Orientation Program and Annual Competency Reviews and any other training as may be occasionally mandated.3. Obtain and satisfactorily complete annual (or biannual as applicable) re-certifications in: CPR (Cardio Pulmonary resuscitation; Fit testing for Tuberculosis Respirator Masks; Hazard Communication Program; Annual Fire Suppression and Hazard Recognition Training; Annual Self Defense and Management of Violent Situations Training; Annual Training and physical completion for the Emergency Response Team; and other training as may be determined by the Supervisor of Public Safety.

4. Avade 2 (restraint) training completion required within 6 months of hire into role.

Experience/Skills: Required:1. Three years related experience and/or training in public safety.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Must be able to run, stoop, crawl, climb stairs, carry another human being, and stand for long periods of time without any physical limitations and during all kinds of weather conditions. Must be familiar with and possess the ability (manual dexterity) to operate a public safety vehicle, emergency lights, public safety radios, radio scanners, telephones, MDT, etc. Must possess the ability to drive a public safety vehicle and speak on the radio at the same time, and ensure that public safety officers and public safety officers trainees assigned to his/her shift are likewise proficient.

Milford Regional Addendum:

- Valid Driver's License required

- Successful completion of Management of Aggressive Behavior within 30 days of hire required.

- CPR certification not required

- Avade not required

- 1 year related experience and/or training in public safety.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. We will make every effort to respond to your request for disability assistance as soon as possible.