Quality Manager
Michael Page International Inc.
- Take full ownership of a multi-site Quality Management System
- Lead high-impact initiatives influencing customer satisfaction
- Support and enhance the Quality Management System, ensuring compliance with industry and customer standards
- Lead root cause investigations on machining and manufacturing issues using structured problem-solving tools (5 Whys, FMEA, etc.)
- Investigate customer complaints and non-conformances, driving containment, corrective actions, and long-term solutions
- Partner closely with CNC machining and production teams to ensure quality requirements and tolerances are consistently achieved
- Coordinate and manage First Article Inspections (FAI) and documentation, ensuring full compliance with customer specifications
- Review engineering drawings, GD&T, and machining processes to ensure manufacturability and quality alignment
- Support supplier quality initiatives, particularly with vendors providing machined or metal components
- Analyse key quality data (scrap, rework, yield, returns) to identify trends and implement improvements
- Participate in internal and external audits and contribute to compliance and certification activities
- Support new product introduction, process validation, and risk assessments within a machining environment
The Successful Applicant
- Proven experience as a Quality Engineer in a manufacturing environment, ideally focused on metals and CNC machining
- Strong understanding of machining processes (milling, turning, fabrication) and associated quality challenges
- Experience working with tight tolerances, engineering drawings, and GD&T
- Knowledge of quality systems such as AS9100, ISO, or similar regulated environments
- Hands-on experience with root cause analysis and corrective action methodologies
- Familiarity with inspection methods, metrology tools, and calibration processes
- Ability to analyse data and drive improvements within a production setting
- Strong communication skills, with the ability to work cross-functionally with engineering and production teams
- Proficiency with Microsoft Excel and quality reporting tools
- Relevant certifications (CQE, ASQ) are beneficial but not essential
- Be part of a technically strong CNC machining environment where quality is business-critical
- Gain exposure to complex, precision manufacturing and challenging engineering problems
- Work closely with experienced engineers and leadership in a collaborative setting
- Take ownership of meaningful improvement projects with visible impact
- Join a stable and growing organisation offering long-term career development opportunities
Vacancy posted 3 days ago
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