Call Center Representative

Optum Home Solutions is a rapidly growing brand in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. We are looking for a Call Center Representative for our Phoenix, AZ market and surrounding areas to join our winning team. Join our team of professionals and earn a substantial income while making a positive impact that helps homeowners improve their homes. General Purpose: Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations, input lead information, update reports, and answer phone calls from ads. Responsibilities: Deliver scripted pitch to the homeowners Adjust scripted pitch to meet needs of specific homeowners Handle homeowner's questions and objections Obtain homeowners information including names and addresses, phone numbers, etc. Receive appointments over the telephone Input appointment details into the computer system Input homeowners’ information and important details of conversation Confirm appointments placed with canvassers or sales representatives Issue appointments for reps to meet prospective homeowners Quality control phone calls Answer telephone calls from potential homeowners who are responding to advertisements Contact homeowners to follow up on initial interaction Update lead information and maintain reports Qualifications: Knowledge of sales and marketing principles and strategies Relevant work experience in telemarketing, sales, marketing, or promotions Product knowledge -- Training provided Proficiency in relevant computer applications Compensation for this role is $17-20/hr plus commission. Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Internet Publishing #J-18808-Ljbffr Luxury Bath Technologies Corporate