Bell/Valet Person

Job Description

Job Description

Description:

Maui Coast Hotel is owned and managed by Paramount Hotels. Paramount Hotels is a growing, second generation, hospitality and development company with a diverse culture and a purposeful environment that not only affects our employees and guests, but that is bettering our communities and redefining expectations within our industry. Paramount has earned a reputation for professionalism that reflects our commitment to fostering a workplace that is healthy, inspiring, joyful, and abundant. Our vision is to grow sustainably, intelligently, and thoughtfully build a legacy brand that will endure for generations.

Leaders within Paramount Hotels are visionary, collaborative, abundant, and kind. Our leaders always consider our integrity and make decisions with consideration for what is in the best interest of our team members and partners. Our leaders understand that this clear-eyed comprehensive approach not only serves us well in the business area, but also internally and personally, keeping us intact.

SUMMARY

As a bell person, you will offer professional service and assist guests with their arrivals and departures with luggage handling, and provide information about Hotel Services, local attractions, and restaurants.

SOME DUTIES AND RESPONSIBILITIES

• Proven customer service skills and experience in a hotel environment
• Requires extensive walking, standing, bending, pushing, pulling, and lifting to 50lbs
• Provide Valet Service as needed (Must have clean driving abstract)
• Maintains knowledge of hotel amenities and services offered.
• Must be available to work AM shift, PM shift, weekends, and Holidays
• Strong front desk and guest services experience
• Excellent phone etiquette and ability to handle multi-line phone systems
• Knowledge of Opera Cloud and HotSos helpful
• Other duties and responsibilities as assigned.