Internal Support Engineer

Field is a family-owned global supplier of fasteners, "C" commodities, inventory management services, and technical support. We currently have locations in Rockford, IL (headquarters), Texas, South Carolina, Ohio, Oregon, Mexico, and Taiwan. For over 30 years, Field has grown an average of 19% annually because of its dedication to lowering our customers overall cost and improving quality through a technical approach to fasteners. By joining Field, you will experience an exceptional culture built on Integrity, Commitment, Teamwork, Innovation, Flexibility, and Fun! Field was recognized by INC. Field has been recognized nationally by Great Places to Work as one of the Best Small Companies in America, ranking #8 nationally among small companies and #5 nationally among manufacturing/production companies. For several years, Field has been recognized locally by the Rockford Register Star as one of the top Employers in the area. At Field, having a great culture is more than a priority – it’s everything. For more information about our culture and company, please watch this Culture Video. All full-time positions at Field are eligible for benefits including Medical, Dental, Vision, Life Insurance, 401(k), Life Coaching, paid Vacation, paid Holidays, paid Volunteer Time, quarterly Bonuses, and more! We are seeking an experienced, results-driven, and independent thinking Team Member to work full-time on our Technical Team. This position will work directly with multiple functional areas including quality, sourcing, account management, operations, and engineering providing product and application knowledge troubleshooting, testing, presentations, and other technical contributions. The qualified candidate has a strong mechanical engineering background coupled with a practical mechanical aptitude; and is willing to embrace Field’s approach to providing technical support and solutions to our operations and our customers. Knowledge of fasteners, fastener manufacturing, and fastening applications is necessary. FLSA Hourly/Salary: Commit to FIELD’s Mission Statement, Core Values, and Fieldamentals. Provide technical guidance and direct support to internal customers regarding implementations and part creations, sourcing decisions, non-conformance troubleshooting and testing, specifications interpretation, and internal technical training. Provide technical support to internal production operations, such as kitting and assembly, as needed. Assist with technical guidance to external customers regarding cost savings recommendations, redesigns of product/assemblies, quality-related information, and mechanical expertise as needed. Use testing and machining equipment as needed to resolve problems and/or provide technical solutions. Demonstrate a willingness and ability to engage in ongoing formal training on fasteners and fastening to achieve desired results. Lead Field’s internal technical training. Maintain effective communication with internal and external customers and suppliers and provide engineering information by answering questions and requests. Be highly motivated, well organized, and results driven while working with limited direct supervision. Travel to support business activities up to 25% which may include some overnight travel. Understanding of mechanical engineering principles. Mechanical aptitude, mechanical hands-on/roll-up your sleeves/get dirty desire and experience. Customer interaction including presentations. Hands-on mechanical engineering experience in a manufacturing setting or a Bachelor’s degree in Mechanical Engineering with relevant experience. Manage proficiently Microsoft Word, Excel, PowerPoint, and Outlook; prior experience with CAD programs; Auto CAD, Solid Works, or Pro/ENGINEER. Field provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please view our Texting privacy policy here : and our Terms of Service agreement here.