Senior IT Help Desk Specialist - ITIL & End-User Support
Dormont Manufacturing Co
Dormont Manufacturing Co is seeking a Senior Help Desk Technician II to enhance IT support for end users at the Executive Office for the United States Attorneys. The role requires delivering quality Level 1 & 2 support alongside responsibilities like user training and documentation maintenance. Candidates should have experience with online meeting setups and a preference for ITIL Foundations certification. Benefits include health coverage, a 401k plan, and paid time off. #J-18808-Ljbffr Dormont Manufacturing Co
- Dormont Manufacturing Co is looking for a Senior Help Desk Technician to deliver Level 1 & 2 IT support to various users. Responsibilities include hardware/software troubleshooting... ..., particularly Adobe Connect, and possess ITIL Foundations certification. Benefit offerings...Senior
$80k - $105k
POWER CONSTRUCTION CO is looking for a Senior IT Services Specialist to lead end-user support and enhance service delivery across its corporate and field environments... ...IT services with business needs, and implementing ITIL processes for improved operational efficiency. This...Senior$25 - $28 per hour
LifeStance Health is seeking a detail-oriented IT Support Technician to join their IT team in Park Ridge, Illinois. The successful candidate will provide technical support to end-users and ensure the smooth operation of hardware, software, and network systems. This hands...SuggestedHourly pay- E.A. Sween Company is looking for an IT Support Analyst to provide essential technical support across various environments including manufacturing... ...and distribution. This role aims to deliver a top-notch end-user experience by efficiently resolving technical issues. The...Suggested
$26.75 - $34.5 per hour
...primary goal of Financial Services is to support the core mission of the University... ...from others, performs a variety of IT support activities for end‑user hardware/software resolution, and... ...developing troubleshooting scripts for the help desk; and providing technical assistance...SeniorHourly payFor contractorsWork experience placement- Senior Help Desk Technician Employment Type: Full Time Department: Help Desk... ...Level 1 & 2 Help Desk (PC Assist) support services to end users, including senior management,... ...update required information for all IT‑related tickets utilizing ITIL Creation of Incident work‑log...SeniorFull timeFor contractorsWork at officeRemote workFlexible hours
- Independence Pet Group in Chicago is seeking an End User Services Specialist to provide advanced IT support in a hybrid work model. You will manage AV systems,... ..., and ensure a seamless technology experience for senior executives. Ideal candidates will possess strong problem...
- ...looking for a Systems Technician to join their IT team in Chicago, IL. This role involves... ...will have experience in hardware support, technology inventory management, and a strong... ...5 while communicating effectively with various users. #J-18808-Ljbffr CuraLinc HealthcareWork at office
- Dormont Manufacturing Co is seeking an IT Support Specialist - Senior for Chicago. This role provides essential Tier 2 and Tier 3 end-user support, resolving hardware and software issues... ...field, and a strong background in ITIL practices. This position is crucial for maintaining...Senior
$70k - $125k
...Marex is seeking a Trade Support Team Lead who will be a Senior member of the team... ...managing the Chicago desk whose... ...responsible for managing user and account setups, change... ...Risk team approval. Help with system outage management... ...working with front end systems and admin tools...SeniorImmediate startMonday to FridayShift workAfternoon shift$80k - $95k
...Headquartered in Miami, Florida, and supported by a team of more than 1,000 professionals worldwide, we help clients plan, execute, and... ...Role:**We are seeking a **Senior IT Support Technician** to... ...seasoned technician with strong end-user support skills and a solid understanding...SeniorFull timeWork at officeLocal areaRemote workWorldwideRelocationWeekend work- The Workday Payroll Support Analyst Senior serves as a functional and technical expert... ...with Payroll, HR, and IT to design, implement, and maintain... ...calculation rules . Support end-to-end payroll processing... ...testing, integration testing, and User Acceptance Testing (UAT) for...SeniorWork at office
$25 - $28 per hour
LifeStance Health Inc. in Park Ridge, IL, is looking for an IT Field Support Technician to provide technical support to users. The role requires troubleshooting hardware and software issues and managing user accounts. Candidates should possess a High School Diploma and...Full time$80k - $105k
Senior IT Services Specialist Power Construction is seeking an experienced IT professional to lead end-user support and service delivery across corporate and field environments. This role acts... ...jobsite needs Implement and manage ITIL processes (incident, problem, change)...SeniorLocal area$65.65k - $118.68k
The IT Support Specialist-_Senior_(Regional) provides Tier 2 and Tier 3 end-user support services under the SEC ISS contract, ensuring reliable... ..., laptops, mobile devices, desk phones, and printers. Perform... ...Strong working knowledge of ITIL-based incident, request, and...SeniorPermanent employmentContract workWork at officeRelocationRelocation package- Cannabis Company is seeking a Service Desk Manager in Chicago to lead IT support operations. The role involves managing a team to ensure efficient resolution of technical issues and optimal user experience based on ITIL best practices. The successful candidate will need...Remote jobNight shiftWeekend work
$100k - $125k
...Cannabis Co. is seeking a Service Desk Manager to oversee a team of... ...the delivery of high-quality IT support. This remote role requires... ...leadership skills and a commitment to ITIL best practices. You will... ...team members, and ensure optimal user experience. A competitive...Remote job- A global capital program management firm is seeking a Senior IT Support Technician in Chicago to provide hands-on IT support. The ideal candidate... ...policies while addressing technical issues for business users. A comprehensive benefits package is offered along with opportunities...SeniorWork at officeLocal area
- ...determining suitable software and providing technical support for end-users’ computers. The role requires proficiency in handling help desk calls, troubleshooting connectivity issues,... ...skills are essential. Join our team to support a dynamic IT environment. #J-18808-Ljbffr...
- ...A growing IT Managed Service Provider is seeking a full-time Help Desk Support Specialist in Chicago. The role involves providing Windows-based technical support to over 1000 end users, troubleshooting hardware and software issues, and utilizing the Connectwise ticketing...Full timeWork at office
$32 - $37 per hour
...alternative application process. Help Desk Technician I Oak Brook, IL,... ...first-level technical support to end users across the organization, ensuring... ...accurate and up-to-date IT asset inventory for assigned... ...and an understanding of ITSM, ITIL, and ITAM frameworks....Hourly payWork at officeLocal areaRemote work3 days per week- The University of Chicago is seeking a Payroll Compliance Specialist to perform payroll and HRIS-related activities. This role requires strong analytical skills and a profound understanding of payroll processes to ensure compliance and accurate payroll processing for employees...Senior
- TeamLogic IT in Chicago, IL seeks an IT Technician III to ensure system functionality and support for end-users. This role involves resolving support requests promptly, providing pre-sales and post-sales assistance, and delivering exceptional customer service. The ideal...SeniorRemote jobWork from homeFlexible hours
- ...Implements existing device security standards. Provides senior-level consulting to end-users for solution requirements. Escalates for complex device... ...environment deficiencies. Acts as highest-level within support services to escalate troubleshooting for the most technically...SeniorWork at officeLocal areaImmediate start
- ...role to collaborate with product managers and stakeholders. You will gather and document technical and functional requirements, create user stories, and facilitate UAT. The ideal candidate has strong communication, problem-solving abilities, and experience with Agile...SeniorFlexible hours
$75k - $90k
...connections, and helps businesses... ...investors, professional specialists, and high growth... ..., reserved desks and floating memberships... ...a full-time Senior Support Engineer to join our IT team. This is a... ..., secure, and user-focused IT services... ..., resolving end-user issues related...SeniorFull timeWork at officeRemote workMonday to Friday- ...and definition of the end-user experience, particularly... ...standards for hardware support, including evaluation of... ...effectively with IT developers, architects... ...objectives identified by senior management, including the... ...and Technical Support Specialists. Acknowledges key role...SeniorWork at office
- Insight Global is seeking a Technical Support Specialist in Chicago. This role involves resolving technical issues related to desktops, laptops... ...rooms, maintaining software and hardware, and assisting end-users with complex problems. The ideal candidate has 6+ years of experience...Senior
$120k - $145k
...Role Overview The IT Service Desk Manager is a critical... ...evolution of our support ecosystem. This... ...resolution, and a superior user experience. A... .... Act as a senior escalation point for... ...for both agents and end-users. 3. Operational... ...experience. ITIL Certification is highly...$55k - $65k
...information, visit: Position Overview Strongpoint Partners is seeking two highly motivated Help Desk Technicians to join our IT team. This role provides frontline technical support to end users and plays a key role in ensuring the reliable operation of hardware, software, and...Work at officeLocal areaRemote workFlexible hours2 days per week
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