Talent Acquisition Lead

The Opportunity Recruiting at BetterUp doesn’t scale on effort alone. As our hiring ambition grows, so does the need for the systems, structure, and data that make it consistent, fast, and measurable. As Talent Acquisition Operations AI Enablement Lead, you are the operational backbone of our TA function — and its chief builder. You’ll oversee the infrastructure that makes every recruiter on the team more effective: automations, AI tooling, ATS workflows, and analytics that turn recruiting chaos into a repeatable, scalable system. In this role you will partner with the head of talent and talent leads to design how our tools and systems should support the overall interview process, while simultaneously shipping the AI‑powered tooling that makes those processes run without friction. Responsibilities Tech Leadership & Strategy Own the recruiting tech stack — adoption, configuration, integrations, and continuous evolution across the current stack including Ashby, LinkedIn Recruiter, Zapier, Guide, Ezra, Slack, etc. Work with the Head of Talent to develop and execute on a strategic roadmap for recruiting operations. Optimize and enable the team around recruiting systems including ATS, scheduling and sourcing tools, and Claude that enhance recruiter effectiveness. Drive full adoption and best‑practice usage across all recruiting tools. Build and maintain integrations between Ashby, Slack, Guide, Claude and Zapier. Evaluate and recommend new tooling as the team scales — with a bias toward measurable ROI. Own data hygiene and ATS configuration to ensure clean, reportable pipeline data. Design recruiting workflows end‑to‑end with AI embedded where it creates genuine leverage, not just novelty. Partner with IT, Legal, and InfoSec to establish governance frameworks that enable responsible AI scaling across the recruiting function. Data, Reporting & Insights Turn recruiting activity into insight — building dashboards and metrics that give hiring managers and TA leaders real‑time visibility. Own the TA metrics framework: time‑to‑fill, funnel conversion, recruiter productivity, hiring manager satisfaction, and candidate experience. Build and maintain pipeline dashboards in Ashby and connected AI tools. Surface actionable insights from recruiting data — not just reports, but recommendations. Support headcount planning and forecasting with reliable, auditable data. Qualifications 8+ years of experience in talent operations, recruiting operations, or a closely related field. Demonstrated experience owning or administering an ATS (Ashby, Greenhouse, Lever, or equivalent) at an organizational level. Experience implementing AI tooling for recruiting teams. Hands‑on experience building and maintaining integrations between HR/TA tools using automation platforms (Zapier, Make, or similar). Proficiency with data analysis and reporting — experience building and interpreting recruiting metrics dashboards independently. Working knowledge of LLM APIs, prompt engineering, or AI‑augmented workflows in a professional context. Strong written and verbal communication skills; ability to translate technical workflows into clear guidance for non‑technical stakeholders. Technical Depth Experience with LLM APIs, prompt engineering, and AI‑augmented workflows. Familiarity with recruiting systems including Ashby, Guide, Ezra, LinkedIn, etc. Systems thinker: considers data flows, failure states, and iteration loops. Anticipates industry‑shifting AI capabilities and positions BetterUp to leverage them ahead of competitors. Leads enterprise‑wide AI transformation initiatives that span multiple functions and business units. Recruiting Operations Fluency 2+ years as a full‑cycle recruiter or sourcer — experienced with the pain of broken workflows. Deep understanding of what great candidate experience actually requires. Comfortable owning process design, not just executing within it. Enough recruiting context to translate hiring manager frustration into a workflow fix without a translator in the room. Builder Mentality Ships small, instruments what is built, and iterates based on real usage. Built point solutions before and knows the difference between a quick win and a future liability. Approaches problems user‑first: recruiter experience and candidate experience are equally in scope. When reading a problem statement, already mentally prototypes the solution. AI at BetterUp Our team thrives at the intersection of human expertise and AI capability. As an AI‑forward company, adaptation and continuous learning are part of our daily work. We look for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI‑augmented work. During the interview process you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact. Benefits Access to BetterUp coaching; one for you and one for a friend or family member. A competitive compensation plan with opportunity for advancement. Medical, dental, and vision insurance. Flexible paid time off. Per year: All federal/statutory holidays observed. 4 BetterUp Inner Workdays ( 5 Volunteer Days to give back. Learning and Development stipend. Company wide Summer & Winter breaks. Year‑round charitable contribution of your choice on behalf of BetterUp. 401(k) self contribution. The base salary range for this role is as follows: $168,000 – $210,000: New York City, San Francisco and Seattle $151,200 - $189,000: All other locations We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply. BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr