Financial Service Representative (Staples Mill Road Location)

Job Description

Job Description

As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union.

Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions.

The right candidate should exhibit and be willing and able to:

• Exhibit professionalism and trustworthiness
• Navigate multiple systems while interacting with members and processing transaction services.
• Exercise active listening skills.
• Cross-sell credit union products, services and promotions.
• Meet or exceed assigned job production guidelines.

Desired Skills:

• Banking, financial and cash handling background preferred.
• Ability to set priorities and multitask.
• Ability to handle sensitive information with discretion.
• Excellent verbal and written communication skills
• Proven record of providing both internal and external customer service
• Attention to detail

Qualifications:

• High School Diploma or Equivalent
• Previous experience in customer service and/or cash handling is preferred.
• One year of experience as a credit union or bank teller preferred.

Join the Argent Credit Union family and be a part of an organizational culture where taking great care of our employees is what matters.