Quality Control Supervisor

Job Description

Job Description

A Train Staffing is hiring a QC Supervisor in Fontana, CA ! We are seeking an experienced Quality Control professional to oversee quality inspection processes, maintain operational standards, and lead a team dedicated to ensuring accuracy, compliance, and product quality. The ideal candidate will have strong leadership skills, experience with quality control procedures, and the ability to thrive in a fast-paced warehouse or distribution environment.

Location: Fontana, CA

Reports To: Quality Control Manager

FLSA Status: Exempt

Shift: TBD

Salary: $70,304 per year

Benefits:

• Medical
• Dental
• AD&D Insurance

The QC Supervisor is responsible for overseeing daily quality control operations, ensuring products and processes meet company standards and customer expectations. This role leads QC team members, manages inspection activities, identifies quality issues, maintains accurate documentation, and partners with operations teams to implement improvements and maintain a high level of quality throughout the facility.

• Supervise daily Quality Control operations and provide leadership to QC team members.
• Oversee inspection processes to ensure products meet established quality standards and specifications.
• Train, coach, and develop QC associates on procedures, policies, and quality expectations.
• Conduct routine quality inspections, audits, and process reviews.
• Monitor product accuracy, condition, labeling, packaging, and overall quality requirements.
• Identify quality issues, investigate root causes, and implement corrective actions.
• Maintain accurate QC records, reports, inspection results, and documentation.
• Partner with Operations, Production, Warehouse, and Management teams to resolve quality concerns.
• Ensure compliance with company policies, quality standards, and safety procedures.
• Review quality trends and provide recommendations for process improvements.
• Assist with internal audits, customer requirements, and compliance reviews.
• Support continuous improvement initiatives to increase efficiency and reduce quality issues.
• Monitor employee performance and provide coaching and feedback when needed.
• Promote a culture focused on quality, safety, and accountability.
• Perform additional duties and special projects as assigned.

• High school diploma or GED required.
• Associate’s or Bachelor’s degree in Quality Control, Business, Supply Chain, or related field preferred.
• Minimum of 2-3 years of QC, QA, inspection, or quality-related experience preferred.
• Previous supervisory or leadership experience required.
• Experience working in a warehouse, distribution center, manufacturing, or production environment preferred.
• Knowledge of quality control procedures, inspection processes, and documentation requirements.

• Strong leadership and team management skills.
• Excellent attention to detail and organizational abilities.
• Strong problem-solving and analytical skills.
• Ability to identify issues and implement effective solutions.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong commitment to accuracy, quality, and safety standards.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with quality tracking systems, reporting tools, or inventory management systems preferred.
• Ability to maintain accurate records and analyze quality data.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• Ability to stand and walk for extended periods.
• Ability to lift and move up to 30 pounds as needed.
• Ability to perform inspections requiring bending, reaching, and movement throughout the facility.
• Ability to work around warehouse equipment and operational areas.

• Fast-paced warehouse and distribution center environment.
• Regular interaction with QC teams, warehouse associates, and management.
• Exposure to warehouse equipment, production areas, and varying temperatures.
• Must follow all company safety, quality, and operational procedures.
• Flexibility to work overtime, weekends, or adjusted schedules based on business needs.

A Train Staffing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Full Steam Staffing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.