Customer Relations Representative - State Farm Agent Team Member

ROLE DESCRIPTION

As an Customer Relations Representative - State Farm Agent Team Member for Alexandro Uribe - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career by bettering your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Promote successful and long‑lasting customer relations.

QUALIFICATIONS

Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred. Experience managing client relationships is preferred. Interest in marketing products and services based on customer needs. Excellent communication skills—written, verbal, and listening. Dedicated to customer service. Able to anticipate customer needs. Able to effectively relate to a customer. Obtain Dept of Insurance Property & Casualty License with the support of the agency.

BENEFITS

Paid time off (holidays and personal/sick days). Salary plus commission/bonus. Profit sharing. Health benefits. Growth potential/opportunities for advancement within the agency. #J-18808-Ljbffr Alexandro Uribe - State Farm Agent