Field Manager

Bilingual Field Manager - Janitorial ServicesFull Time/ Evenings Salary: 59KOverview 4M is growing and that means we need to grow our family of Team Members. We're looking for Team Members that are energetic and highly motivated that want to be part of a winning team. If you are detail-oriented, flexible and have reliable transportation, we should talk.Job DescriptionOversee management at accounts in assigned area, support achievement of the annual corporate profit goal, meet and exceed area's annual revenue & profit goal, achieve account retention, establish long term relationships with the customers, recruit, manage and maintain a safe work environment. Field Manager oversees daily cleaning operations across multiple job sites within a defined area. This role ensures high standards of cleanliness, safety, and client satisfaction by leading frontline janitorial teams, conducting site inspections, and managing supplies and schedules.Supervision and Management:Supervise and coordinate the activities of cleaning staff, including scheduling, assigning tasks, and monitoring performance.Train and mentor staff on cleaning procedures, safety protocols, and company standards.Evaluate employee performance and provide feedback and coaching.Address employee concerns and resolve issues promptly.Supervise, support, and train janitorial staff at assigned locationsConduct routine inspections to ensure quality standards are metSchedule staff shifts and approve timecards or attendance recordsAddress client concerns and ensure service delivery meets expectationsMaintain inventory of cleaning supplies and ensure proper equipment usageEnsure compliance with safety regulations and company policiesReport site performance and staffing needs to the District ManagerAssist with onboarding and performance evaluations of janitorial staffRespond to emergency cleanups or last-minute schedule changesOperations and Quality Control:Develop and implement cleaning schedules and procedures to ensure consistent and effective cleaning services.Inspect cleaned areas to ensure they meet quality standards and client expectations.Identify areas for improvement in cleaning processes and implement solutions and complete inspections as needed.Ensure compliance with industry standards, safety regulations, and client requirements.Ensure compliance with contract specifications.P&L Responsibility.Customer Relations:Serve as the primary point of contact for clients and customers regarding cleaning services.Address customer inquiries and complaints promptly and professionally.Build and maintain positive relationships with clients and stakeholders.Administrative Tasks:Complete necessary paperwork and reports related to cleaning operations.Assist with administrative tasks as needed, such as payroll and scheduling.May be responsible for hiring, onboarding, and training new employees.Supervisory Responsibility:Supports Account Managers, supervisors and general cleaners.Required Education and Experience:Minimum of 3 years' progressively responsible leadership experience in industry or related industry.Benefits: Why this job is great for you!Become a valued, respected member of the 4M team with great teammates, culture, and a supportive company.Competitive pay and benefits.Daily pay is available for all team members.Medical Benefits for Team Members (who work 30 hours or more per week.)Now Available! Dental and Vision Benefits for all team members.Paid vacation (Full-Time Team Members).401k Plan with Employer Match (Available to all Team Members who work on average 20 hours or more per week)Sky's-the-Limit opportunities for growth and advancement.About 4M: Founded in 1978, 4M Building Solutions is a janitorial, housekeeping, cleaning, and disinfecting services company headquartered in St. Louis, MO. Supported by 8,000 associates, the company operates in 30+ states across the Midwest, Northeast, and Southeastern United States.